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Operational Transformation & BPS Requirements – Life Insurance
Jun 06, 2024 | Market Reports by John Willmott
This report is an analysis of the results from a survey of 60 life insurance enterprises carried out by NelsonHall. [...]view this reportdownload abstractImpact of Economic Downturn on the Life Insurance Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Life Insurance sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]view this reportdownload abstractImpact of Economic Downturn on the Property & Casualty Sector
Sep 16, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Property & Casualty sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]view this reportdownload abstractImpact of Economic Downturn on the Healthcare Insurance Sector
Sep 15, 2022 | Market Analysis by John Willmott
NelsonHall’s analysis of the impact of the economic downturn on the Healthcare Insurance sector consists of 13 pages. This is one of a series of industry sector reports assisting buyers and suppliers to monitor the impact of recent changes in the socioeconomic environment. [...]view this reportdownload abstractCOVID-19 Recovery in the Life Insurance Sector
Nov 03, 2021 | Market Analysis by John Willmott
NelsonHall’s analysis of the Impact of COVID-19 on the Life Insurance Sector consists of 11-pages. The report focuses on COVID-19 recovery on Capital Markets sector globally. [...]view this reportdownload abstractOperational Transformation in the Commercial Property & Casualty Insurance Sector: 2019
Dec 10, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Commercial Property & Casualty Insurance Sector: 2019” 43-page report is based on global interviewing of senior executives in the commercial property & casualty sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report anal [...]view this reportdownload abstractOperational Transformation in the Life, Annuities, & Pensions Sector: 2019
Nov 14, 2019 | Market Analysis by John Willmott
NelsonHall’s “Operational Transformation in the Life, Annuities, & Pensions Sector: 2019” 43-page report is based on global interviewing of senior executives in the life, annuities, & pensions sector across four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the princip [...]view this reportdownload abstractBusiness Process Services in the Commercial Property & Casualty Insurance Sector: 2017
Dec 21, 2017 | Market Analysis by John Willmott
NelsonHall’s “Business Process Services in the Commercial P&C Insurance Sector: 2017” 70-page report is based on global interviewing of senior executives across the commercial property & casualty insurance sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes th [...]view this reportdownload abstractBusiness Process Services in Property & Casualty Insurance
Oct 26, 2016 | Market Analysis by John Willmott
NelsonHall’s “Business Process Services in Property & Casualty Insurance: 2016” 117-page report is based on global interviewing of senior executives across the property & casualty sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issue [...]view this reportdownload abstractBusiness Process Services in the Life Insurance Sector: 2016
Feb 26, 2016 | Market Analysis by John Willmott
NelsonHall’s “Business Process Services in the Life Insurance Sector: 2016” 64 page report is based on global interviewing of senior executives across the life insurance sector in four geographies: U.S., U.K., Continental Europe, and Asia Pacific. In particular, the report analyzes the principal business issues faced by life in [...]view this reportdownload abstract
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Global BPS Market Forecast: 2018 - 2022
Jun 01, 2018 | Market Forecast by John Willmott
NelsonHall's "BPS Market Forecast: 2018-2022" consists of 304 pages. It is a comprehensive forecast of the BPS sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS service [...]view this reportdownload abstractGlobal BPS Market Forecast: 2017 - 2021
May 12, 2017 | Market Forecast by John Willmott
NelsonHall's "BPS Market Forecast: 2017-2021" consists of 305 pages. It is a comprehensive forecast of the BPS sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS service lines, 39 geo [...]view this reportdownload abstractGlobal BPS Market Forecast: 2016 - 2020 Version 1.1
Jun 02, 2016 | Market Forecast by John Willmott
NelsonHall's "BPS Market Forecast: 2016-2020" consists of 307 pages. It is a comprehensive forecast of the BPS sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 81 BPS service lines, 39  [...]view this reportdownload abstractGlobal BPO Market Forecast: 2015 - 2019
Nov 11, 2015 | Market Forecast by John Willmott
NelsonHall's "BPO Market Forecast: 2015-2019" consists of 256 pages. It is a comprehensive forecast of the BPO sector and is complemented by NelsonHall's self-service forecasting facility which enables users to download forecasts and vendor shares tailored to their needs across any combination of 80 BPO service lines, 40 geog [...]view this reportdownload abstractGlobal Insurance BPO Market Forecast 2014-2018
Aug 18, 2014 | Market Forecast by NelsonHall Analyst
NelsonHall's "Global Insurance BPO Market Forecast: 2014-2018" consists of 50 pages. [...]view this reportdownload abstract
featured blog posts on
Insurance:
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Cognizant Q2 2014 Results: Delivers on Revenues, Margins, But Share Price Falls on Reduced Guidance. Over-Reaction, We Feel
Aug 06, 2014, by Rachael StormonthSo why has Cognizant’s share price taken such a battering today, after such strong topline growth (16.5%, at the mid-point of prior guidance) and a non-GAAP operating margin of 21%, above the company’s target range of 19% to 20%? (see here). Quite simply because of the revis[...]
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Aligning Cost to Performance: How Digital Transformation is Nurturing the Insurance Industry
May 14, 2014, by NelsonHall AnalystBlonde hair, blue eyes, fair skin – we know about our physical make up... what about our digital make up? What does our Code Halo say about us? And more importantly – who does it say it to? How is this “changing the rules”? Yesterday, Cognizant launched its book: Code Halo[...]
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Infosys Q3 FY 2014 Results: Traditional ADM Services Recover; PPS Businesses Yet to Make a Meaningful Contribution to Infosys 3.0
Jan 10, 2014, by Rachael StormonthThere are clear positives to this quarter’s results from Infosys, and its share price certainly picked up (is now the highest since March 2012), though it continues to look to address a number of challenges, some of which are company-specific issues. This is the third quarter of improved to[...]
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BPO Becomes More Strategic in 2014
Jan 01, 2014, by John WillmottBPO becoming more strategic is a major theme among the major BPO trends for 2014. The latter includes: 1. BPO will increasingly contribute to the “C-level” vision and not just fine tune operations 2. BPO will increasingly morph into “business services” 3. [...]
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Operational Vision Supplants IT Vision with BPO 5.0
Jan 01, 2014, by John WillmottThe increasing expectation of buy-side organizations that the prime role of BPO is to help them deliver a transformed approach to business and become “more relevant to their clients” is having a significant impact on the profile of skills required within BPO delivery. Organizations are n[...]
latest blog posts on
Insurance:
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Angled At Analytics: The New EXL Makes Three Acquisitions In Seven Months And Insures a Health-y Start to 2015
Feb 27, 2015, by NelsonHall AnalystWhat a difference a year makes for EXL. It entered 2014 under the cloud of the loss of two contracts, including the unfortunate termination Travelers (which had accounted for nearly 10% of total revenues in 2013) because of inappropriate behavior by an employee. So it started the year facing signifi[...]
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Cognizant Q2 2014 Results: Delivers on Revenues, Margins, But Share Price Falls on Reduced Guidance. Over-Reaction, We Feel
Aug 06, 2014, by Rachael StormonthSo why has Cognizant’s share price taken such a battering today, after such strong topline growth (16.5%, at the mid-point of prior guidance) and a non-GAAP operating margin of 21%, above the company’s target range of 19% to 20%? (see here). Quite simply because of the revis[...]
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Aligning Cost to Performance: How Digital Transformation is Nurturing the Insurance Industry
May 14, 2014, by NelsonHall AnalystBlonde hair, blue eyes, fair skin – we know about our physical make up... what about our digital make up? What does our Code Halo say about us? And more importantly – who does it say it to? How is this “changing the rules”? Yesterday, Cognizant launched its book: Code Halo[...]
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Infosys Q3 FY 2014 Results: Traditional ADM Services Recover; PPS Businesses Yet to Make a Meaningful Contribution to Infosys 3.0
Jan 10, 2014, by Rachael StormonthThere are clear positives to this quarter’s results from Infosys, and its share price certainly picked up (is now the highest since March 2012), though it continues to look to address a number of challenges, some of which are company-specific issues. This is the third quarter of improved to[...]
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BPO Becomes More Strategic in 2014
Jan 01, 2014, by John WillmottBPO becoming more strategic is a major theme among the major BPO trends for 2014. The latter includes: 1. BPO will increasingly contribute to the “C-level” vision and not just fine tune operations 2. BPO will increasingly morph into “business services” 3. [...]
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Concentrix Announces Q2 FY24 Revenues Up 47.4% (Up 4% in CC) to $2,380.7m
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IBM Consulting Complete watsonx Implementation Contract for WPP
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Wipro Partners with GBST to Offer Superannuation and Wealth Management BPS
Jun 18, 2024 | New Partnerships by Rachael Stormonth
TELUS International to Rebrand to TELUS Digital Experience
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Atos to Sell Worldgrid to Alten for €270m
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