Vendor Analysis
published on Jan 30, 2024
Report Overview:
This NelsonHall assessment analyzes ADP's offerings and capabilities in Multi-Process HR Transformation services
Who is this Report for:
NelsonHall’s Multi-Process HR Transformation Services profile on ADP is a comprehensive assessment of ADP‘s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Multi-Process HR Transformation services and identifying vendor suitability for Multi-Process HR Transformation Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Multi-Process HR Transformation sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of ADP’s Multi-Process HR Transformation Services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, opportunities, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery centers.
Key Findings & Highlights:
ADP’s Multi-Process HR Transformation services are offered alongside its proprietary cloud HR/payroll software. ADP is primarily known for its payroll capability. It pays ~ 39 million employees globally, and its origins are in delivering payroll services since its inception in 1949. Its business has broadened to encompass a wide range of Multi-Process HR Transformation services, these include its BPO offerings through:
- ADP Comprehensive Services (CS), targeted at organizations with 25 to 5k employees, offers payroll, HR, and benefits outsourcing to the U.S. and Canadian markets and is based on the ADP Workforce Now technology platform
- ADP Comprehensive Outsourcing Services (COS), targeted at organizations with over 1k employees, offers managed payroll services, as well as managed HR, talent, time, and benefits administration services, to the U.S. domestic market. COS is based on the ADP Vantage HCM and ADP Enterprise HR technology platforms
- ADP Global Payroll is targeted at organizations of any size. It offers managed payroll services with support across 140 countries, which integrates with SuccessFactors, Oracle, and Workday. ADP has clients for which it implements ADP Global Payroll integrated into existing global HCM solutions (SuccessFactors, Oracle, Workday)
- ADP Recruitment Process Outsourcing (RPO), a talent acquisition solution targeted at organizations with over 1k employees. ADP recruiting experts help organizations find suitable candidates.