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Reference Data Management BPO Market Assessment and Forecast

Market Analysis

by Andy Efstathiou

published on Aug 13, 2014

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Report Overview:

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NelsonHall's market analysis of reference data management BPO consists of 81 pages. The reference data management BPO market continues to grow as organizations seek to adapt to changing regulations, cut their cost of operations, improve cash flow, improve management effectiveness, improve customer satisfaction and respond more agilely to market conditions.

Who is this Report for:

NelsonHall's "Reference Data Management BPO Market Assessment and Forecast" report is a comprehensive market assessment report designed for:

  • Sourcing managers investigating sourcing developments within the capital markets and banking industry
  • Vendor marketing, sales and business managers developing strategies to target service opportunities within the capital markets and banking industry
  • Financial analysts and investors specializing in the capital markets and banking sector.

Scope of this Report:

This report analyzes the global market for reference data management BPO services and addresses the following questions:

  • What is the current and future market for reference data management BPO services?
  • What is the size and growth of the reference data management BPO market by market segment?
  • Within reference data management BPO services, which processes are emerging strongly?
  • What are the market segments for reference data management BPO services and their characteristics? What are the drivers, benefits, and inhibitors for each segment? What are vendor capabilities by segment?
  • What technologies and platforms are being utilized and what are the implications by market segment?
  • What are vendor challenges and critical success factors by market segment?
  • How vendors are positioned within each reference data management BPO market segment?
  • Additional topics include: contract lengths; pricing models; partnerships; acquisitions; delivery center locations and the use of offshoring; vendor targeting by client size, geography, and industry.



Key Findings & Highlights:

Reference data management BPO providers are typically targeting two separate groups of clients:

  • Large multinational or national financial organizations with assets >$100bn and >10k employees (primary targets)
  • Asset and wealth managers of any size (typically much smaller than the first group listed above and with far less adoption to date).

Size of operations function (number of FTEs), complexity of processes and geographic scope combine to make the large enterprise market attractive to reference data management BPO providers. RDM BPO has low overall staffing requirements, making large clients necessary to achieve scale on a client by client basis.

The leading vendor selection criteria are domain or sector expertise, knowledge of the client's business, process transformation and change management capability, geographic delivery footprint, and the ability to achieve a strategic partnership with the client organization.

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Reference Data Management

published 2014-08-21 | Project by Andy Efstathiou

NelsonHall's reference data management NEAT analyzes the performance of vendors offering reference data management outsourcing services. Vendors within this NEAT analysis include: Genpact, HCL Technologies, iGate, Infosys, MphasiS, NIIT Technologies, Syntel, Tata Consultancy Services, Wipro, WNS Global Services. This material is NelsonHall copyright and proprietary and no part is to be shared, reproduced or distributed in any form, or by any means, or stored in a database or retrieval system, without the prior written permission of NelsonHall. NelsonHall exercises its best efforts in the preparation of the information provided and believes the information contained herein to be accurate. However, NelsonHall shall have no liability for any loss or expense that may result from incompleteness or inaccuracy of the information provided.
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