The BPS industry has undergone a significant shift over the last 25 years, from being labor-intensive to becoming cloud-native and digitally-enabled. And now, with the surge in AI solutions and a shift towards Agentic AI, the BPS industry is undergoing foundational change. As enterprises race to[...]

  We recently had a briefing with TCS' Banking Financial Services and Insurance (BFSI) industry advisory group to gain a deeper understanding of their capabilities and extent of coverage across the BFSI vertical. The discussion covered key strategic initiatives, recent experiences, a[...]

  The way organizations manage source-to-contract is gradually transforming, driven by the need for smarter insights, tighter integration, and better business alignment. Organizations are no longer just looking for sourcing support; they need actionable insights, digital agility, and sol[...]

  Global Capability Centers (GCCs) have traditionally been associated with labor arbitrage, reducing costs by leveraging talent in lower-cost locations. However, this is just the tip of the iceberg. The real value of GCCs is unlocked through optimization, centralization, and technology a[...]

  We recently spoke to TCS about its proprietary integrated source-to-pay platform, TAPTM, which offers a modular solution across sourcing, contract management, purchasing operations, accounts payable, and supplier hub. This blog examines the use of AI and GenAI within TAP, the potential[...]