John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Jul 06, 2012
This NelsonHall vendor assessment analyzes Xerox's offerings and capabilities in O2C outsourcing services. Xerox is one of a number of O2C outsourcing service companies analyzed in NelsonHall's comprehensive industry analysis programs.
The report provides a comprehensive and objective analysis of Xerox's O2C outsourcing offerings, capabilities and market and financial strengths including:
Xerox is headquartered in Norwalk, Connecticut. Xerox provides document management, IT and BPO services.
Xerox's Order to Cash business sits within the BPO segment of Xerox Services.
With its F&A BPO services, Xerox is targeting multinational and large national organizations. O2C services are typically provided as part of larger multi-process FAO deals for Xerox clients in North America and Europe.
