John is CEO of NelsonHall, the leading business process services (BPS) and IT services (ITS) research and analysis firm, and is widely regarded as one of the world's leading authorities on achieving business transformation through the application of BPS.
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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Sep 18, 2014
This NelsonHall vendor assessment analyzes TCS' F&A BPO offerings and capabilities in the financial services sector. TCS is one of a number of F&A outsourcing services companies analyzed as part of NelsonHall's comprehensive industry-analysis programs.
NelsonHall's Vendor Assessment for TCS is a comprehensive assessment of TCS' Finance and Accounting BPO offerings and capabilities in the financial services sector. This report is designed for:
This report provides a comprehensive and objective analysis of TCS' F&A BPO offerings, capabilities, and market and financial strength with regard to the FS sector, including:
Tata Consultancy Services, Ltd. (TCS), headquartered in Mumbai, India, was established in 1968 and is an IT, consulting and BPO organization which is part of the Tata Group. As of December 31, 2013, TCS had ~290k employees in 44 countries, and annual revenues of ~$13bn.
F&A BPO within the BFSI space contributes ~30% of TCS' F&A BPO revenues which is predominantly (~80%) generated from North American clients. Approximately 13% is generated from EMEA clients and the remainder from emerging countries in LATAM.
