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Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.
published on Sep 22, 2014
This NelsonHall vendor assessment analyzes Wipro's F&A BPO offerings and capabilities in the financial services sector. Wipro is one of a number of F&A outsourcing services companies analyzed as part of NelsonHall's comprehensive industry-analysis programs.
NelsonHall's Vendor Assessment for Wipro is a comprehensive assessment of Wipro's Finance & Accounting BPO offerings and capabilities in the financial services sector. This report is designed for:
This report provides a comprehensive and objective analysis of Wipro's F&A BPO offerings, capabilities, and market and financial strength with regard to the FS sector, including:
Wipro Group, headquartered in Bangalore, India, was founded in 1945 and is comprised of the following entities: Wipro Technologies, Wipro Infotech, Wipro Consumer Care and Lighting, and Wipro Infrastructure Engineering.
As of December 31, 2013, Wipro Group had ~146k employees and ~950 active clients in ~60 countries. CY 2013 revenues were $6,483m.
The ~$6bn company's BPO services are provided within Wipro Technologies. Wipro's F&A BPO is estimated to make up ~45% of Wipro's overall BPO revenues. Wipro primarily targets large financial services firms based in the U.S., with ~70% of FAO revenues in the FS sector generated in North America, ~20% generated in EMEA and the remaining 10% in LATAM. Wipro's entry into F&A BPO in the banking, financial services and insurance space was through services provided to a U.S. based bank in 2003.
