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for F&A & Supply Chain Transformation

Track the pattern of service adoption by monitoring F&A & Supply Chain Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Rachael Stormonth on Latest Trends in F&A BPS

Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.

HCL Technologies - Procurement BPO

Vendor Analysis

by Rachael Stormonth

published on Apr 07, 2015

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Report Overview:

This NelsonHall vendor assessment analyzes HCL Technologies' ('HCL') offerings and capabilities in procurement BPO. HCL is one of a number of companies analyzed as part of NelsonHall's comprehensive procurement BPO analysis program.

Who is this Report for:

NelsonHall's procurement BPO profile on HCL Technologies is a comprehensive assessment of HCL Technologies' offerings and capabilities in procurement BPO. It is designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of HCL Technologies' procurement BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

BPO is a small part of HCL's portfolio. Areas in which HCL has developed BPO offerings are:

  • Finance and accounting
  • Supply chain management and procurement
  • HR
  • KPO/analytics
  • CRM.

Today, HCL delivers procurement BPO services as part of its broader supply chain management BPO offering, and provides S2C services around RFx and e-auction support, and P2P transactional and tactical services. HCL is focusing on delivering spend analytics and subsequent opportunity assessments on the back of sourcing support contracts.

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