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Contracts Database

for F&A & Supply Chain Transformation

Track the pattern of service adoption by monitoring F&A & Supply Chain Transformation contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

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Rachael Stormonth on Latest Trends in F&A BPS

Rachael Stormonth, Senior Vice President at BPS analyst house NelsonHall, discusses the latest business trends in F&A BPS with Professional Outsourcing magazine, and describes how some companies are using it as a platform for business transformation.

Genpact - Procurement BPO

Vendor Analysis

by Rachael Stormonth

published on May 13, 2015

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Report Overview:

This NelsonHall vendor assessment analyzes Genpact's offerings and capabilities in procurement BPO. Genpact is one of a number of companies analyzed as part of NelsonHall's comprehensive procurement BPO analysis program.

Who is this Report for:

NelsonHall's procurement BPO profile on Genpact is a comprehensive assessment of Genpact's offerings and capabilities in procurement BPO. It is designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of procurement BPO services and identifying vendor suitability for Procurement BPO RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Genpact's procurement BPO offerings and capabilities, and market and financial strengths, including:

  • Identification of the company's strategy, emphasis, and new developments
  • Analysis of the company's strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

Genpact's procurement BPO services are part of its wider SCM BPO offering.

Genpact's procurement BPO services were primarily built on the back of its F&A BPO activities, and started with transactional processing activities.

Genpact's S2C services are mostly support services for category managers and strategic sourcing personnel.

Genpact also offers a range of analytics and diagnostic services, the latter using its SEP framework and methodology.

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