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Cognizant – F&A Transformation

Vendor Analysis

by John Willmott

published on Aug 05, 2021

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Report Overview:

This NelsonHall vendor assessment analyzes Cognizant's offerings and capabilities in F&A BPS and transformation.

Who is this Report for:

NelsonHall's F&A transformation profile on Cognizant is a comprehensive assessment of Cognizant’s F&A BPS and transformation offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of F&A BPS and transformation services and identifying vendor suitability for finance & accounting related RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the business services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of Cognizant’s F&A BPS and transformation offerings and capabilities, and market and financial strengths, including:

  • Identification of Cognizant’s strategy, emphasis, and new developments
  • Analysis of Cognizant’s strengths, weaknesses, and outlook
  • Revenue breakdowns
  • Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including key partnerships and the location of delivery locations.

Key Findings & Highlights:

This NelsonHall vendor assessment analyzes Cognizant’s offerings and capabilities in F&A BPS and transformation.

Cognizant began its BPO journey focusing on industry-specific offerings rather than support functions such as F&A and so was relatively late in entering the F&A BPS market. Nonetheless, while the company has been active in F&A BPS for the past decade, its F&A business has recently become much more strategic with the increasing convergence between F&A and industry-specific functions.

As such, Cognizant has now increased its level of investment in its F&A business and is looking to take advantage of its significant presence in industry-specific BPS in sectors such as BFSI and healthcare, manufacturing, and retail and assist enterprises in transforming F&A processes with strong industry-specific requirements.

Accordingly, Cognizant is positioning Cognizant F&A as "a digital and technology-led organization with an industry-centric approach to F&A transformation". The company is targeting mid to large organizations, typically with 100-500 FTEs in finance and accounting, and looking for a significant degree of transformation in finance processes that have a strong industry-specific requirement

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