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End-to-End Cloud Infrastructure Management Services

Market Analysis

by John Laherty

published on Jul 27, 2022

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Report Overview:

NelsonHall's market analysis of end-to-end cloud infrastructure management services industry and trends consist of 96 pages.

Who is this Report for:

NelsonHall’s end-to-end cloud infrastructure management services report is a comprehensive market assessment report designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of digital services and cloud infrastructure management services and identifying vendor suitability for RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the IT services sector.

Scope of this Report:

This report analyzes the market for cloud infrastructure management services. It addresses the following questions:

  • What is the current and future market for cloud infrastructure management services?
  • What are the customer requirements for cloud infrastructure management services?
  • What are the benefits/results which vendors have been able to achieve for their clients?
  • What cloud infrastructure management services are organizations buying from IT services vendors?
  • What is the size and growth of the cloud infrastructure management services market?
  • Who are the leading vendors within the cloud infrastructure management services market?
  • What are the vendor selection criteria, challenges, and critical success factors for vendors targeting cloud infrastructure management services?

Key Findings & Highlights:

NelsonHall’s market analysis of cloud infrastructure management services consists of 96 pages.

Organizations are utilizing cloud infrastructure management services as an enabler for wider digital transformation and to enhance overall experience.

Key requirements for cloud infrastructure management services include the ability to monitor, manage, automate, and orchestrate in a SaaS-based CMP model across hybrid multi-cloud. Enabling cloud optimization including software license management and utilizing cloud-native tools, and enhancing security, governance, and compliance through increased monitoring (secure & compliant ops). Also, ability to scale and optimize workloads; and increased agility, flexibility and resiliency, improved visibility, control and optimization of usage through FinOps, and enabling SRE-led operations

Vendors are developing new skillsets including machine coaches, domain SMEs, data scientists, automation, and AI architects, CX leads, service resiliency engineers, cloud architects, and cloud DevOps orchestrators. In addition, expediting resources building automation use cases, including low code/no code, and system capability by industry, and dedicated automation and AI leads by client account.

Vendors are taking a collaborative design thinking approach to cloud transformation to co-create and innovate with clients to support business outcomes. They are further utilizing AI and analytics in the initial cloud advisory and assessment stages to improve the overall cloud transformation roadmap.

Vendors are further developing dedicated CoEs and innovation centers in support of cloud infrastructure management services. There is increasing investment in sustainability platforms and practices to enable clients to reduce carbon consumption in support of their Environmental, Social and Governance (ESG) initiatives. Vendors are positioning to become clients’ end-to-end sustainability partners, combining IP with a consulting-led approach

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End-to-End Cloud Infrastructure Management Services 2022

published 2022-07-26 | Project by John Laherty

This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering end-to-end cloud infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capabilities around cloud management, cloud orchestration, Microsoft Azure, and AWS. Vendors evaluated for this NEAT are: Atos, Capgemini, Coforge, CSS Corp, DXC Technology, Infosys, Kyndryl, LTI, Mindtree, NTT DATA, Sopra Steria, TCS, Tech Mahindra, Trianz, Unisys, UnitedLayer, and UST. To find out more, contact Guy Saunders at [email protected].
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