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Rachael Stormonth

Rachael is Executive Vice President, Research, at NelsonHall and has global responsibility for multiple programs including the flagship Key Vendor Assessment subscription program and the NelsonHall Industry Insight database.

Rachael has day-to-day responsibility for many aspects of NelsonHall's overall research, and of programs such as Procurement BPO, where she was the first analyst globally to provide a realistic perspective of the global BPO market size and market dynamics. She is also sought after by clients for a variety of custom advisory and research engagements.

Rachael is widely recognized to have:

  • Deep knowledge of key vendors in both the ITO and BPS industries, including individual vendors' specific capabilities and strategies and performance
  • A close understanding of, and well-founded insights into, the commercial and business significance of current developments in the IT outsourcing and BPS markets, combined with a realistic view of how current trends and disruptions will play out over the next few years
  • Well informed insights into global developments in both ITO and BPS contracts.

This extensive knowledge and insight is of key value in helping clients with their sourcing strategies.

Rachael is frequently sought after to present her insights to both large and private audiences. Rachael is a regular blogger, for which she has gained a large readership.

Rachael joined NelsonHall in September 2001. Prior to joining NelsonHall, Rachael's previous experience included:

  • Overall responsibility for client services within a leading services company
  • Strategy consulting in a management consultancy
  • Sales and marketing in the IT sector
  • Senior management in the public sector.

Rachael's academic qualifications include an MBA (distinction) from Warwick University and a BA from Nottingham University.

When she is not working, Rachael enjoys, as a spectator, a wide variety of sports. Her own sporting activities are now reduced to running (in good weather), walking (in all weathers) and Pilates - though good intentions to resurrect others remain.

Contact Rachael Stormonth

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Latest blog posts by Rachael Stormonth:

  • NTT DATA Services: First Look at the Newly Married Couple

    Mar 07, 2017, by Rachael Stormonth

      In our blog last November (see here) at the time of NTT DATA Inc.’s closure of its acquisition of Dell Services, we summarized that Dell Services was a strategic but expensive acquisition for NTT DATA, and that while the former Perot Systems did not thrive as part of Dell, n[...]

  • WNS Moves from P2P to Source-to-Pay with Denali Sourcing Services

    Feb 02, 2017, by Rachael Stormonth

    WNS has just closed its acquisition of Denali Sourcing Services.  An investment of around $40m, funded primarily with long-term debt, this is WNS’ largest acquisition in a decade (since that of Marketics Technologies, which enhanced its ability to offer offshore analytics services in [...]

  • NelsonHall’s Blogging Year: A Selection From 2016

    Jan 25, 2017, by Rachael Stormonth

    NelsonHall analysts are regular bloggers, and while you might be familiar with a number of them, you might not be aware of the full range of topics that NelsonHall analysts blog about. We thought it was an opportune time to look back and pick out just a few of the many blog articles produced last ye[...]