Jun 20, 2019, by Gary Bragar
Last week I attended PeopleScout’s annual client NEXT Talent Summit 2019. In the keynote address, President Taryn Owen noted that this event marked one year since its acquisition of TMP to strengthen its global RPO and talent advisory capabilities. TMP, which operated in the U.K. under the brand name TMP Worldwide, provides employer branding, recruitment marketing, and RPO serv[...]
Jun 21, 2018, by Gary Bragar
At its recent Talent Summit, PeopleScout announced the expansion of its service centers in the U.S., Canada, Europe, and Asia Pacific, plus the acquisition of TMP Holdings, a provider of employer branding and RPO services operating in the U.K. via Yocto, the RPO division of TMP Worldwide.
Already the largest RPO provider in terms of number of hires (~300k annually) and the largest[...]
Dec 21, 2017, by Nikki Edwards
2017 has seen HR service providers rethinking their approach to tech development based on latest developments in the wider market. Firstly, developments in platform-as-a-service (PaaS) solutions have been core to driving what appears to be a seamless integration of talent technology/tools stacks. Secondly, software developers have changed their approach, focusing on user experience a[...]
Dec 20, 2017, by Gary Bragar
Recent NelsonHall interviews with the clients of the top ~20 global RPO vendors revealed that candidate communication was rated the most important vendor characteristic, with an importance score of 96%. However, the satisfaction score for candidate communication across all vendor clients was 82%, falling some way short of client expectations.
Recognizing the importance of can[...]
Jun 30, 2017, by NelsonHall Analyst
As H1 2017 comes to a close, it’s a good time to reflect on recent key activity and where the market is headed for the rest of the year and beyond. Here, I round up what’s trending now in payroll, benefits administration, recruitment, and learning.
Payroll
The most common theme in the payroll market is global and multi-country activity. NelsonHall estimates tha[...]
Apr 26, 2017, by Gary Bragar
PeopleScout held its annual Client Forum last week, with discussion groups covering employee engagement, diversity and inclusion, employer branding, the talent landscape, total workforce solutions, the impact of industry disruption on best practices, and improving the employee experience.
All these HR themes are important, but here I look specifically at what PeopleScout is doing [...]
Jun 28, 2016, by Gary Bragar
RPO provider PeopleScout recently held a client forum to discuss key recruitment themes, one of which was a discussion around Diversity and Inclusion (D&I) led by Dr. Arin Reeves. This focused on the importance of D&I, including the tendency for diverse groups to outperform non-diverse groups in solving problems, and how D&I can support the hiring process.
Tips on how [...]
Feb 04, 2016, by Gary Bragar
As discussed in a recent blog, acquisitions in Recruitment Process Outsourcing (RPO) have become increasingly aggressive year-on-year, and the pace of M&A activity shows no sign of diminishing, with three deals already done in January 2016:
TrueBlue’s acquisition of Aon Hewitt’s RPO business
The completion of the merger between Pontoon and its sister company, hyphen
Orion[...]
Jan 26, 2016, by NelsonHall Analyst
For years, Aon Hewitt has been focused on strengthening its HR outsourcing capabilities around its principal offerings of benefits administration, HR BPO/multi-process HR outsourcing (MPHRO), and RPO services. However, over the last year, Aon Hewitt has sold several businesses as part of a larger restructuring plan:
Payroll in Asia Pacific was acquired by Everstone Capital and is now operati[...]
Feb 13, 2014, by Gary Bragar
NelsonHall, the leading global BPO and IT outsourcing analyst firm, has today launched a new tool to assist Strategic Sourcing Managers in assessing vendor capability in Recruitment Process Outsourcing (RPO).
The RPO tool is available to NelsonHall clients here and is also available for a limited period free-of-charge to strategic sourcing managers.
The tool covers a number of RPO busin[...]
Dec 17, 2013, by Gary Bragar
Per NelsonHall’s blog of December 12, 2013 was a healthy year for HRO, with overall contract activity up ~37%. We now take a look at what we can expect in 2014 by HRO service line.
MPHRO
We predict the Global MPHRO market will grow at mid-single digits CAAGR through 2017
The Shared Service Transformation segment will continue to grow mainly as a result of contract expansions and ren[...]