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Track the pattern of service adoption by monitoring Software Testing contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

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Software Testing

Insightful Analysis to Drive Your Software Testing Strategy. NelsonHall's Software Testing Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of all or part of their IT activities.

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latest vendor assessments:

NelsonHall keeps tabs on all these vendors so that you don't have to do so, providing all the analysis of vendor capabilities that you require for shortlist selection

  • Digivante/BugFinders – Crowdtesting

    May 22, 2019 | Vendor Analysis by Dominique Raviart

    Digivante is a large crowdtesting vendor, with a community of 55k crowdtesters. Its key clients include large enterprises (e.g., Epson, Worldpay, Bang & Olufsen), digital agencies, and retail firms. Digivante is owned by its founders and key executives and has not taken any outside investment; it believes this ownership structure helps it to [...]
    view this reportdownload abstract

  • Cognizant – Next-Gen Testing Services

    Mar 07, 2019 | Vendor Analysis by Dominique Raviart

    Cognizant provides software testing services almost exclusively through its testing practice, Quality Engineering and Assurance (QE&A). NelsonHall estimates that QE&A has ~33k testers (not including SAP/enterprise application testing, software product testing within TriZetto, or testing work done as part of IT infrastructure services units [...]
    view this reportdownload abstract

  • LTI – Next-Gen Testing Services

    Mar 07, 2019 | Vendor Analysis by Dominique Raviart

    Assurance Services is one of LTI’s main service lines. At the end of FY18, Assurance Services had a headcount of 3.5k and was serving 126 active clients. The headcount does not include another 150 career testers in other practices, e.g., security, SAP, Oracle. Assurance Services has a very different profile from LTI overall: its client bas [...]
    view this reportdownload abstract

  • Expleo/SQS– Next-Gen Testing Services

    Mar 01, 2019 | Vendor Analysis by Dominique Raviart

    Since 2009, Expleo (the former SQS) has transformed its business model, expanding from its background in QA consulting and onshore testing delivery to growing its presence across offshore and nearshore centers, e.g., India, for addressing multi-year managed testing services contracts (managed services, MTS). Expleo has also repositioned its onshore [...]
    view this reportdownload abstract

  • Infosys – Next-Gen Testing Services

    Mar 01, 2019 | Vendor Analysis by Dominique Raviart

    Infosys primarily provides software testing services through its Infosys Validation Solutions (IVS) unit, which was founded in 2001. It initially serviced websites and e-commerce applications as an independent service (from ADM activities), focusing on TCoEs. IVS is a horizontal service line with ownership on P&L and delivery, as well as on pre [...]
    view this reportdownload abstract

  • IBM – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    IBM provides most of its software testing services through its IGNITE Quality & Test (Q&T) unit. Q&T is a horizontal service line that falls under GBS. It was launched in 2007 and mainly draws on personnel from GBS Application Management Services (AMS) and Application Integration Services (AIS). The practice provides testing services [...]
    view this reportdownload abstract

  • Infostretch – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    Infostretch is headquartered in Santa Clara, CA. The company was founded in 2004 as a software testing pure-play, initially providing mobile testing services with delivery from, mostly, India. One important contract for the firm was with a large U.S. telecom service provider, for which Infostretch was the certification authority for mobile apps on [...]
    view this reportdownload abstract

  • TCS – Next-Gen Testing Services

    Jan 29, 2019 | Vendor Analysis by Dominique Raviart

    TCS had initially set up its Quality Engineering & Transformation (QET), then under a different name, in 1998. QET was a horizontal service line with P&L responsibility and aligned by vertical, mirroring TCS's vertical structure. In FY18, TCS initiated its Agile Strategy which implies all application services activities will be align [...]
    view this reportdownload abstract

  • Amdocs – Next-Gen Testing Services

    Jan 28, 2019 | Vendor Analysis by Dominique Raviart

    Amdocs Quality Engineering (AQE) has been part of Amdocs Services since 2014. It provides testing services to Amdocs’ traditional client base, as part of Amdocs’ strategy to expand its software and IT service portfolio and activities. AQE has a headcount of 3.2k; this does not include the ~450 career testers engaged in testing Amdocs [...]
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  • NTT DATA – Next-Gen Testing Services

    Jan 25, 2019 | Vendor Analysis by Dominique Raviart

    After the Dell Services acquisition, NTT DATA made an organizational change, removing P&L responsibility for its software testing practices, and putting the practices and communities of testers under the umbrella of its Digital Application and Information Management division. With this organizational change and a geography-based structure, NTT [...]
    view this reportdownload abstract
browse all vendor assessments

Vendor coverage

Covered vendor profiles within the Software Testing program

latest market analysis
in Software Testing:

  • Software Testing Services: AI and Digital Lead Investment in Next-Gen Testing

    Mar 11, 2019 | Market Analysis by Dominique Raviart

    NelsonHall's market analysis of the software testing services, digital testing services, and crowdtesting market consists of 79 pages. It provides an in-depth understanding of the dynamics at play in the software testing services and focuses on next-gen testing services, defined as follows: mobile testing, UX testing, RPA and testing, AI and te [...]

    Table of contents:

    • 1) Changing Shape of the Software Testing Services Market
    • 2) Customer Requirements
    • 3) Market Size and Growth
    • 4) Vendor Market Shares
    • 5) Delivery Trends and Vendor Delivery Capabilities
    • 6) Vendor Offerings and Targeting
    • 7) Vendor Challenges and Success Factors
    • Appendix I – Definitions
    • Appendix II – Vendors Researched for Analysis
    view this reportdownload abstract
browse all market analyses

NEAT analysis:

Next-Generation Software Testing Services

Published on: April 23, 2019 by Dominique Raviart
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering next-generation software testing services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on mobile testing, AI-based automation, UX testing, and other cognitive and testing capability. Vendors evaluated for this NEAT are: Accenture, Amdocs, Capgemini, Cigniti, Cognizant, DXC Technology, HCL Technologies, IBM, Infostretch, Infosys, LTI, NTT Data, Qualitest, SQS, TCS, Tech Mahindra, and TestingXperts. To find out more, contact Guy Saunders at [email protected]
request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality
View NEAT project Explore Report View all projects

Latest Software Testing Market Forecast

featured blog posts on
Software Testing:

  • Cognizant Looks to Automate Testing of Connected Devices

    Apr 10, 2019, by Dominique Raviart

      NelsonHall has been commenting recently on the future of testing, looking at how AI algorithms and RPA tools fit in the context of QA. This blog takes a different perspective by looking at how one of the tier-one software testing service vendors is approaching its testing of bots and c[...]

    read post 1 comments

  • HCL Technologies’ RPA Initiatives for Software Testing

    Mar 12, 2019, by Dominique Raviart

      NelsonHall has commented several times on how vendors have been introducing AI into their QA/software testing activities; for example, to enhance defect analysis and prediction. We have talked less about the use of RPA because it did not seem to bring much innovation on top of what [...]

    read post

  • Expleo, the New Home of SQS, Invests in AI Offering

    Feb 22, 2019, by Dominique Raviart

      NelsonHall continues to examine the AI activities of major testing service vendors. In the past 18 months, many testing service vendors have expanded their AI capabilities around analytics, making sense of the wealth of data in production logs, defect-related applications, development [...]

    read post

  • Amdocs Automates Chatbot Testing with BDD

    Feb 14, 2019, by Dominique Raviart

      NelsonHall continues to explore how cognitive is reshaping software testing services, and here I look at how Amdocs is automating chatbot testing. The market is shifting from continuous testing to cognitive Over the last year, for many testing services providers, the focus evolve[...]

    read post

  • Wipro’s Topcoder & The Future of Crowdsourcing

    Dec 19, 2018, by Dominique Raviart

      We recently had a briefing with Topcoder, an entity acquired by Wipro in 2016. Topcoder is known for its crowdsourcing capabilities and its extensive community network and recognized for the wide range of services it offers across several areas of technology services, with a focus on a[...]

    read post
view all blog posts

latest blog posts on
Software Testing:

  • Cognizant Looks to Automate Testing of Connected Devices

    Apr 10, 2019, by Dominique Raviart

      NelsonHall has been commenting recently on the future of testing, looking at how AI algorithms and RPA tools fit in the context of QA. This blog takes a different perspective by looking at how one of the tier-one software testing service vendors is approaching its testing of bots and c[...]

    read post 1 comments

  • HCL Technologies’ RPA Initiatives for Software Testing

    Mar 12, 2019, by Dominique Raviart

      NelsonHall has commented several times on how vendors have been introducing AI into their QA/software testing activities; for example, to enhance defect analysis and prediction. We have talked less about the use of RPA because it did not seem to bring much innovation on top of what [...]

    read post

  • Expleo, the New Home of SQS, Invests in AI Offering

    Feb 22, 2019, by Dominique Raviart

      NelsonHall continues to examine the AI activities of major testing service vendors. In the past 18 months, many testing service vendors have expanded their AI capabilities around analytics, making sense of the wealth of data in production logs, defect-related applications, development [...]

    read post

  • Amdocs Automates Chatbot Testing with BDD

    Feb 14, 2019, by Dominique Raviart

      NelsonHall continues to explore how cognitive is reshaping software testing services, and here I look at how Amdocs is automating chatbot testing. The market is shifting from continuous testing to cognitive Over the last year, for many testing services providers, the focus evolve[...]

    read post

  • Wipro’s Topcoder & The Future of Crowdsourcing

    Dec 19, 2018, by Dominique Raviart

      We recently had a briefing with Topcoder, an entity acquired by Wipro in 2016. Topcoder is known for its crowdsourcing capabilities and its extensive community network and recognized for the wide range of services it offers across several areas of technology services, with a focus on a[...]

    read post
view all blog posts

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