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Banking Automation

Insightful Analysis to Drive Your Banking Automation Strategy. NelsonHall's Banking Automation Program is a dedicated service for organizations evaluating, or actively engaged in, the outsourcing of banking automation operations.

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NEAT analysis:

Banking Managed Services 2020

Published on: December 2, 2020 by Andy Efstathiou
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering banking managed services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in application services, infrastructure services, business process services, professional services, and supporting new digital business models. Vendors evaluated for this NEAT are: Atos, Avaloq, Broadridge, Capgemini, Cognizant, EY, Fidelity Information Services (FIS), Genpact, Infosys, Kuliza, Mindtree, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected]
request access to NEAT Weighted scores and score breakdown are only available for clients with access. Access is free to the buy-side community, and given upon registration. Please login now or register for NEAT for full access to this functionality

Latest Banking Automation Market Forecast

featured blog posts on
Banking Automation:

  • 3 Key Growth Segments for Banking ITS & BPS in 2021

    Dec 18, 2020, by Andy Efstathiou

      Banks will spend 2021 pursuing different aspects of three key initiatives that have become more important since the advent of COVID-19. The first is process automation, which has become more important but needs to increase its delivery effectiveness.  The second, work-from-home (W[...]

  • Banks Accelerate Efforts to Digitalize Operations to Deliver Customized Experiences

    Oct 14, 2020, by Andy Efstathiou

      I recently participated in a webinar panel during the Consumer Banking Association conference with Genpact and TD Bank. The panel topic was Genpact: Turning Crisis into Opportunity for Consumer Banking, and it addressed three core topics: The global health and economic crises hav[...]

  • Genpact’s Agile Approach to Collections to Support Scaling Operations

    Jun 12, 2020, by Andy Efstathiou

      The past decade since the global financial crisis (GFC) has been good for the lending industry. Loan delinquencies in the U.S. reached their highest level after the GFC in the first quarter of 2010 at 7.4% of commercial bank loan portfolios. Since then, loan delinquencies have fallen t[...]

  • Update: How COVID-19 is Impacting the Financial Services Industry

    Apr 21, 2020, by Andy Efstathiou

      This is an update on my last blog on the impact of COVID-19 on the financial services industry. Since then, I have interviewed many more industry executives both at banks and at operations services vendors. Industry responses are still muted, but clear signs are emerging that bank[...]

  • Establishing Digital Banks Requires Commitment and a Clear Roadmap

    Feb 03, 2020, by Andy Efstathiou

      Banks have been aggressively transforming their operations to a digital delivery model. It is well known that a key driver, across all industries, is the need to attract new, primarily young, customers who prefer omnichannel interaction with vendors and demand high-quality CX in their [...]

view all blog posts

latest blog posts on
Banking Automation:

  • 3 Key Growth Segments for Banking ITS & BPS in 2021

    Dec 18, 2020, by Andy Efstathiou

      Banks will spend 2021 pursuing different aspects of three key initiatives that have become more important since the advent of COVID-19. The first is process automation, which has become more important but needs to increase its delivery effectiveness.  The second, work-from-home (W[...]

  • Banks Accelerate Efforts to Digitalize Operations to Deliver Customized Experiences

    Oct 14, 2020, by Andy Efstathiou

      I recently participated in a webinar panel during the Consumer Banking Association conference with Genpact and TD Bank. The panel topic was Genpact: Turning Crisis into Opportunity for Consumer Banking, and it addressed three core topics: The global health and economic crises hav[...]

  • Genpact’s Agile Approach to Collections to Support Scaling Operations

    Jun 12, 2020, by Andy Efstathiou

      The past decade since the global financial crisis (GFC) has been good for the lending industry. Loan delinquencies in the U.S. reached their highest level after the GFC in the first quarter of 2010 at 7.4% of commercial bank loan portfolios. Since then, loan delinquencies have fallen t[...]

  • Update: How COVID-19 is Impacting the Financial Services Industry

    Apr 21, 2020, by Andy Efstathiou

      This is an update on my last blog on the impact of COVID-19 on the financial services industry. Since then, I have interviewed many more industry executives both at banks and at operations services vendors. Industry responses are still muted, but clear signs are emerging that bank[...]

  • Establishing Digital Banks Requires Commitment and a Clear Roadmap

    Feb 03, 2020, by Andy Efstathiou

      Banks have been aggressively transforming their operations to a digital delivery model. It is well known that a key driver, across all industries, is the need to attract new, primarily young, customers who prefer omnichannel interaction with vendors and demand high-quality CX in their [...]

view all blog posts

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