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May 13, 2024, by Jeanine Crane-Thompson
Recruitment process outsourcing provider Advanced RPO acquired Aspirant RPO, headquartered in Pittsburgh, PA, on May 1, 2024.
Advanced RPO delivers full-cycle, project-based, custom, and high-volume RPO solutions to its clients across high-growth, mid-market, and enterprise sectors. The acquisition enriches Advanced RPO’s offering, specifically adding front-end talent acquis[...]
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Sep 14, 2022, by Nikki Edwards
Pontoon's recently reimagined Services Procurement contingent hiring solution enables a simplified, client-centric journey, with best practice at its core and underpinned by industry-leading technology.
In 2021, Pontoon conducted a thorough evaluation of its existing offering, other solutions in the market, and what current and future clients were looking for from Services Procurement.&[...]
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Jan 20, 2022, by Nikki Edwards
Here I look at the major trends for the year ahead in two key areas of HR: recruitment and learning services.
Recruitment Trends
Talent Acquisition (TA) challenges were already complex in the pre-pandemic period, with an aging workforce population, shortage of digital talent, rapid evolution of technology, Brexit, legal changes, and more. The pandemic added another layer of com[...]
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Jan 27, 2021, by Nikki Edwards
This is the second part of a 2-part blog presenting an analysis of key trends from NelsonHall's HR Technology & Services team. Here, Nikki Edwards looks at talent management services, including recruitment and learning services.
Recruitment Services
RPO and CWS/MSP vendors shone in 2020, as they supported their clients through their COVID-19 challenges, adding another d[...]
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Oct 07, 2020, by Nikki Edwards
Quarterly financial reports for 2020 (April onwards) from recruitment organizations show that in a COVID-19 world, temporary hiring is more resilient than permanent hiring, faring on average about 10-30% better (albeit both types of hiring are seeing negative growth overall). Meanwhile, gig work has increased on average 10-15%, over the same period. These figures are not surprising a[...]
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Jul 23, 2020, by Nikki Edwards
Everyone speculates as to what the long-term world of work could look like as we head into the second half of 2020 and beyond. But the reality is that we don’t really know how things will pan out. While organizations might be preparing for an uptick in hiring activity behind the scenes, the biggest challenges are the ongoing uncertainty around the future of work, and even survi[...]
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May 04, 2020, by Nikki Edwards
My initial research into Impact of COVID-19 on Recruitment Services: Vendor Perspective (March 2020) highlighted several stand-out dilemmas that client organizations face. Notably, some organizations need to continue hiring and the only way to do so is by embracing technology (sometimes reluctantly), enabling them to carry out recruitment steps remotely. Also, some sectors were rampi[...]
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Oct 29, 2019, by Nikki Edwards
The pace of change in RPO and contingent worker outsourcing has been unprecedented in recent years due to technological advancements and the range of services expected by buyside organizations. Cielo recently organized a customer and analyst day to explore what talent acquisition (TA) might look like in the next five years.
Speaking with several of Cielo’s clients, they comm[...]
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Jul 03, 2019, by Gary Bragar
I recently attended Korn Ferry’s RPO Client Advisory Forum, which was all about talent management. The theme was ‘unplugged’ and featured frank discussions about the RPO industry, including the challenges faced by the clients and service providers who attended from every region.
Beyond RPO, Korn Ferry offers many complementary talent management services, includin[...]
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Jun 20, 2019, by Gary Bragar
Last week I attended PeopleScout’s annual client NEXT Talent Summit 2019. In the keynote address, President Taryn Owen noted that this event marked one year since its acquisition of TMP to strengthen its global RPO and talent advisory capabilities. TMP, which operated in the U.K. under the brand name TMP Worldwide, provides employer branding, recruitment marketing, and RPO serv[...]
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Apr 10, 2019, by Gary Bragar
ADP held its 26th annual Meeting of the Minds (MOTM) client conference recently, celebrating its 70 years in business. ADP is helping change the way employees work by continuously introducing new and enhanced products and services, and here I focus on three key areas: mobile, how pay is accessed, and recruiting.
ADP Mobile: growth & new developments
ADP has 20 million regis[...]
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Mar 21, 2019, by Elizabeth Rennie
With the digital economy pushing businesses to pivot and reimagine the way they operate, HR is under considerable pressure to support new business models and shifts in strategic direction. Further, the workplace and the way we work is rapidly evolving, adding to the complexities and challenges HR must navigate to compete for today's top talent. As a result, organizations of[...]
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Oct 26, 2018, by Gary Bragar
by Gary Bragar & Pete Tiliakos
This past week at Caesars Palace in Las Vegas, Ceridian held its 31st annual client event, Ceridian INSIGHTS. The event attracted ~3k attendees and consisted of 150 sessions, many presented by clients highlighting the capabilities of the Dayforce HCM platform and the outcomes achieved following its adoption. In this blog, we highlight a few of th[...]
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Oct 16, 2018, by Nikki Edwards
Earlier this month, Allegis Global Solutions (AGS) launched the QUANTUM Platform™ to the U.S. market. QUANTUM is a workforce acquisition (WA) framework comprising a total talent strategy, a sourcing methodology, and a technology platform all in one. 18 months in the making, the idea was initiated about a decade ago, as discussions began around the roadblocks associated wi[...]
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Oct 04, 2018, by Gary Bragar
Last week, I attended Cielo’s annual analyst event, held at its service center in Buenos Aires, Argentina. Here I round up the latest high-level developments at the RPO vendor, then take a closer look at its Latin American business.
Latest developments & 2020 roadmap
Cielo performs ~157k hires for ~154 clients in ~92 countries in 36 languages. Clients are served by ~2[...]
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Sep 19, 2018, by Elizabeth Rennie
This past week, I attended two HR events at opposite ends of the Las Vegas strip: HR Technology conference and SuccessFactors’ SuccessConnect client event. Together, they attracted ~14k HR leaders, practitioners, vendors, analysts, thought leaders, and clients, and had the common theme and purpose of showcasing the latest HR technologies and innovations that are enabling employ[...]
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Aug 03, 2018, by Gary Bragar
NelsonHall’s recently published global BPS market forecast reveals that the overall HR services market will grow at 5.8% in 2018. Here I look at how each of the key HRS sub-service lines have performed in H1 2018. In order of number of contracts announced (highest to lowest), this covers Benefits Administration, Multi-Process HRS, Learning, Payroll, and Recruitment. I also prov[...]
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Jul 03, 2018, by Gary Bragar
Last week, I visited the recruitment and talent management vendor Alexander Mann Solutions’ Global Client Service Center (GCSC) in Cleveland. Here I take a quick look at the growth of the operation and at recent initiatives.
Cleveland as a location
Alexander Mann Solutions (AMS) has seven GCSCs, the fourth of which opened in Cleveland in September 2012 to support AMS&rsqu[...]
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Jun 21, 2018, by Gary Bragar
At its recent Talent Summit, PeopleScout announced the expansion of its service centers in the U.S., Canada, Europe, and Asia Pacific, plus the acquisition of TMP Holdings, a provider of employer branding and RPO services operating in the U.K. via Yocto, the RPO division of TMP Worldwide.
Already the largest RPO provider in terms of number of hires (~300k annually) and the largest[...]
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Jun 15, 2018, by Gary Bragar
Last week, I attended and presented at Futurestep’s second annual client event, themed Talent Disruption: What’s Next? with clients attending from Asia Pacific, Europe and North America. Below is a round-up of the event’s main talking points.
Key talent acquisition & retention challenges
The following summarizes some of the key challenges presented by Futu[...]