Vendor Analysis
published on Oct 24, 2024
Report Overview:
This NelsonHall vendor assessment analyzes Tech Mahindra's offerings and capabilities in Finance and Accounting Transformation
Who is this Report for:
NelsonHall’s finance and accounting transformation from RPA to GenAI profile on Tech Mahindra is a comprehensive assessment of Tech Mahindra’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of finance and accounting services with a focus on AI and GenAI capabilities and identifying vendor suitability for finance and accounting services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in finance and accounting services focusing on the GenAI capabilities.
Scope of this Report:
The report provides a comprehensive and objective analysis of Tech Mahindra’s finance and accounting transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments with a focus on GenAI capabilities within F&A
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Tech Mahindra is an IT, BPS, and consulting multinational that offers finance and accounting transformation through its BPS arm, Tech Mahindra BPS. Tech Mahindra’s finance and accounting services are part of the broader umbrella of “enterprise back-office,” which includes procurement, supply chain, finance, and accounting. Other key offerings include customer experience and digital business operations. NelsonHall estimates Tech Mahindra has ~7,500 FTEs delivering finance and accounting solutions across ~70 customers.
Tech Mahindra positions its finance and accounting offerings with outcome-based approach, consulting-led transformation and digital-led transformation. Tech Mahindra is further focused on leveraging its industry expertise to penetrate the target industries with an outcome-focused approach toward F&A BPS services. Some of Tech Mahindra's industry-specific offerings include billing and invoicing, payment processing, and credits and collections for the energy and utilities industry. Tech Mahindra is further focused on engaging clients across F&A based on measurable outcomes, and a good share of new engagements have an outcome-based commercial in the F&A areas.