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NEAT reports results:
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Industry 4.0
Jan 23, 2024 by Eric LevineThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Industry 4.0 services for manufacturing. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in AR/VR and digital twins, monitoring and security services, and next-generation services. Vendors evaluated for this NEAT are: Accenture, Capgemini, Cyient, DXC Technology, Eviden, IBM, L&T Technology Services, LTIMindtree, Sopra Steria, Tata Elxsi, TCS, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
ESG Services in Banking 2024
Jan 10, 2024 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering ESG services in the banking sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in professional services, social services, governance services, and environmental services. Vendors evaluated for this NEAT are: Avaloq, Capgemini, Happiest Minds, Infosys, LTIMindtree, Mphasis, Sopra Steria, TCS, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Procurement Transformation 2024
Jan 09, 2024 by Vaibhav WardhanThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering procurement services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in consulting & transformation, sourcing & category management, and downstream procurement. Vendors evaluated for this NEAT are: Accenture, Capgemini, Dragon Sourcing, Efficio, Genpact, GEP, IBM, Infosys, TCS, Tech Mahindra, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Advanced Digital Workplace Services 2023
Nov 27, 2023 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering advanced digital workplace services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in build services, run services, and around Microsoft products. Vendors evaluated for this NEAT are: Accenture, Atos, Capgemini, Compucom, Computacenter, DXC Technology, Fujitsu, Getronics, Infosys, Kyndryl, LTIMindtree, Movate, Mphasis, NTT DATA, Stefanini, TCS, T-Systems, Unisys, UST, and Zensar Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Payroll Services 2023
Nov 09, 2023 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering payroll services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with digital payroll capability, multi-country payroll capability, and extended HR capability. Vendors evaluated for this NEAT are: ADP, Alight Solutions, CloudPay, Infosys, isolved, Neeyamo, OneSource Virtual, Paybix, Paychex, Popay, Ramco Systems, Safeguard Global, SD Worx, TMF Group, and UKG. To find out more, contact Guy Saunders at [email protected].[read more] -
Learning Services 2023
Oct 27, 2023 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, those with specific capability in service innovation, technology innovation, and skilling (including reskilling and upskilling), and those with the best geographic footprint and market scalability. Vendors evaluated for this NEAT are: Capgemini, GP Strategies, IBM, InfoPro Learning, Infosys, NIIT, Ozemio, Seertech, Tesseract Learning, and VPS. To find out more, contact Guy Saunders at [email protected].[read more] -
Global EOR Services 2023
Oct 03, 2023 by Jeanine Crane-ThompsonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering global EOR services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and those with specific capability in delivering innovation in both technology and services. Vendors evaluated for this NEAT are: Atlas, CXC Global, Globalization Partners, Magnit, Multiplier, Neeyamo, Papaya Global, Remofirst, Remote, Safeguard Global, and Velocity Global. To find out more, contact Guy Saunders at [email protected].[read more] -
Learning Platforms 2023
Sep 05, 2023 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning technology platforms. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, those with specific capability in the mid-market, and those with the best geographic footprint and market scalability. Vendors evaluated for this NEAT are: Bridge, Cornerstone, Degreed, Edflex, InfoPro Learning, Infosys, Invince, Komensky, KREDO (a Tesseract Learning platform), Learn Amp, Learning Pool, NIIT MTS, NovoEd, Seertech, Tenneo, and Totara. To find out more, contact Guy Saunders at [email protected].[read more] -
Content Transformation 2023
Aug 15, 2023 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of customer experience (CX) vendors offering content transformation services. This encompasses content moderation services, which includes trust and safety and community management; and content creative services, focused on marketing back-office activities such as editing, localization, and labelling, plus some AI training. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in CX improvement, cost optimization, and revenue generation. Vendors evaluated for this NEAT are: Alorica, Concentrix, Conectys, Foundever, Majorel, Sutherland Global Services, TaskUs, Tech Mahindra, Teleperformance, TELUS International, transcosmos, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Intelligent Automation in Banking 2023
Jul 10, 2023 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering intelligent automation (IA) services for the banking sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in RPA services, AI services, managed services, and professional services. Vendors evaluated for this NEAT are: Accelirate, Capgemini, Coforge, Datamatics, Fidelity Information Services, Firstsource, Infosys, LTIMindtree, Mphasis, Sopra Banking Software, TCS, Tech Mahindra, UST, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Next Generation HCM Technology 2023
Jun 30, 2023 by DeeAnna WarringtonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Human Capital Management (HCM) technology. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors in the SMB and mid- to large-company markets. Vendors evaluated for this NEAT are: ADP, Ascent HR, Cornerstone, Darwinbox, Hibob, Infor, isolved, Oracle, Paychex, Paycor, Paylocity, SuccessFactors, UKG, and Workday. To find out more, contact Guy Saunders at [email protected].[read more] -
Quality Engineering 2023
Jun 12, 2023 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering quality engineering services (formerly referred to as software testing services). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in application security testing, RPA-based test automation, AI-based analytics & automation, UX testing, cloud migration testing, and ERP & COTS testing. Vendors evaluated for this NEAT are: Accenture, Amdocs, Apexon, Aspire Systems, Atos, Capgemini, Cigniti, Cognizant, eInfochips, EPAM Systems, Expleo, IBM, Infosys, LTIMindtree, NTT DATA, Qualitest, TCS, Tech Mahindra, TestingXperts, Testinium, Trigent, ValueMomentum, Virtusa, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Process Understanding 2023
Jun 06, 2023 by Mike SmartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering process understanding technology. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in task mining/process discovery, process mining, continuous monitoring and management, and enabling automation-focused process transformation. Vendors evaluated for this NEAT are: ABBYY, ActiveOps, Appian, Apromore, BusinessOptix, Celonis, Decisions, EdgeVerve, Futuroot, IBM, Mehrwerk, Skan, SoftwareAG, Soroco, UiPath, UpFlux, and Workfellow. To find out more, contact Guy Saunders at [email protected].[read more] -
Healthcare Payer Operational Transformation 2023
May 24, 2023 by John WillmottThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering healthcare payer services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific suitability for providing a range of services: member services, claims management, provider management, and care management. Vendors evaluated for this NEAT are: Capgemini, Cognizant, Concentrix, Conduent, Exela, EXL, Firstsource, Gainwell Technologies, Genpact, Infosys, NTT DATA, Sutherland, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
SAP Cloud Migration Services 2023
May 22, 2023 by Eric LevineThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering SAP cloud migration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in SAP cloud migration and in S/4HANA transformation. Vendors evaluated for this NEAT are: Accenture, Capgemini, Cognizant, Deloitte Consulting, Eviden (part of Atos), IBM, Infosys, LTIMindtree, Mphasis, NTT DATA, TCS, and Tech Mahindra. To find out more, contact Guy Saunders at [email protected].[read more] -
Adobe Experience Cloud Services 2023
May 03, 2023 by Kishore GortiThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Adobe Experience Cloud services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on customer journeys, content & commerce, data insights & audiences, and marketing workflow. Vendors evaluated for this NEAT are: Accenture, Capgemini, Cognizant, Concentrix, Deloitte Consulting, EPAM Systems, IBM, Infosys, LTIMindtree, NTT DATA, TCS, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
RPO & Total Talent 2023
Apr 11, 2023 by Jeanine Crane-ThompsonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering recruitment process outsourcing (RPO) and total talent acquisition services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in technology/tools innovation and services innovation. Vendors evaluated for this NEAT are: ADP, Advanced RPO, Cielo, Engage2Excel, Hudson RPO, IBM TAO, Lorien, NXTThing RPO, Orion Talent, Page Outsourcing, PeopleScout, Pontoon, Resource Solutions, Sanderson, Sevenstep, Talent Solutions RPO, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].[read more] -
Cloud HR Transformation 2023
Apr 11, 2023 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cloud HR transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific areas of capability (talent/skills, efficiency, Workday services and SuccessFactors services) or geographic coverage (multi-country, North America, and Europe). Vendors evaluated for this NEAT are: ADP, Alight Solutions, Capgemini, Conduent, IBM, OneSource Virtual, SD Worx, and Zalaris. To find out more, contact Guy Saunders at [email protected].[read more] -
Cognitive & Self-Healing IT Infrastructure Management 2023
Mar 03, 2023 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cognitive & self-healing IT infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in server-centric services and cognitive service desk. Vendors evaluated for this NEAT are: Accenture, Atos, Cognizant, DXC Technology, Getronics, Infosys, Kyndryl, LTIMindtree, Movate, Mphasis, NTT DATA, TCS, Unisys, and UST. To find out more, contact Guy Saunders at [email protected].[read more] -
Financial Services Cloud, SaaS & BPaaS 2023
Jan 31, 2023 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cloud services, SaaS and BPaaS in the Financial Services sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in cloud services, SaaS and BPaaS. Vendors evaluated for this NEAT are: Apexon, Avaloq, Capgemini, Coforge, Datamatics, Fidelity Information Services, Happiest Minds, Infosys, LTIMindtree, Quantiphi, Sopra Banking, TCS, and Tech Mahindra. To find out more, contact Guy Saunders at [email protected].[read more] -
browse pages:
Blog post results:
Amelia Enhances its Emotional, Contextual, and Process Intelligence to Outwit Chatbots
Jul 05, 2017 by John Willmott[read more] 1 commentsIPSoft's Amelia NelsonHall recently attended the IPSoft analyst event in New York, with a view to understanding the extent to which the company’s shift into customer service has succeeded. It immediately became clear that the company is accelerating its major shift in focu[...]
HCL Targets Industry-Specific Processes with RPA - Significant Presence Developing in Banking Sector
Sep 17, 2015 by John Willmott[read more] 0 commentsHCL began its robotics program in late 2013. Since then HCL has invested ~$1.5m in robotics, (ToscanaBot Automation Framework), via its HCL ToscanaBot center of excellence, which currently employs a team of ~25 personnel and is planned to grow to 50+ personnel by 2016. HCL estimates that its robotic[...]
Payments Processing Services Market Heats Up: Financial Results of Six Key Vendors Show What it Takes to Win
Nov 06, 2014 by Andy Efstathiou[read more] 0 commentsChanges in banks’ regulatory capital requirements for businesses are leading banks to exit or downsize lines of business and increase the focus on other lines of business. Payments is an area where banks and non-banks are significantly increasing their commitments. Over the next five years the[...]
Mastercard is Growing Faster than Visa in the Fast Growing Markets
Aug 01, 2014 by Andy Efstathiou[read more] 0 commentsMastercard and Visa are taking very different approaches to the payments market, resulting in very different operating outcomes. Mastercard is focusing on growth in emerging markets and merchant acquiring (especially consulting services for merchants); Visa is pursuing mature markets with [...]
TSYS Faces Pricing Pressure in Q2 2014 Growing Revenues 34.2% by Acquisitions and Reduced Pricing
Jul 22, 2014 by Andy Efstathiou[read more] 0 commentsTSYS has announced Q2 2014 revenues, for the period ending June 30, 2014, of $538.1m, up 34.2% year-over-year. Revenues including reimbursables were $602.0m up 30.4% year-over-year. Q2 2014 revenues (and revenue change) by activity, excluding reimbursables, were: No[...]
HCL Launches Enterprise Function as a Service to Support Financial Services Firms in Creation of Utility Models
Apr 07, 2014 by John Willmott[read more] 0 commentsHCL has launched a service called EFaaS, Enterprise Function as a Service, to address reducing the operations costs of organizations through creation of specialized utilities. The service is initially targeted at capital markets firms, retail banks, and insurance companies and at the finance, procur[...]
Another Good Year for TSYS in 2013: Crosses $2Bn in Revenue in a Strong Payments Market
Jan 28, 2014 by Andy Efstathiou[read more] 0 commentsTSYS' full year 2013 revenues (including reimbursables) were $2.1bn, a growth of 14.0%. The underlying fundamentals of the business (number of accounts on file and transaction volumes) grew aggressively in 2013, increasing 13% and 15% respectively. In 2013 TSYS [...]
BPO Becomes More Strategic in 2014
Jan 01, 2014 by John Willmott[read more] 0 commentsBPO becoming more strategic is a major theme among the major BPO trends for 2014. The latter includes: 1. BPO will increasingly contribute to the “C-level” vision and not just fine tune operations 2. BPO will increasingly morph into “business services” 3. [...]
Operational Vision Supplants IT Vision with BPO 5.0
Jan 01, 2014 by John Willmott[read more] 0 commentsThe increasing expectation of buy-side organizations that the prime role of BPO is to help them deliver a transformed approach to business and become “more relevant to their clients” is having a significant impact on the profile of skills required within BPO delivery. Organizations are n[...]
Wipro Q2 FY 2014 Results: Signs of Progress
Oct 22, 2013 by Rachael Stormonth[read more] 0 commentsWipro published its Q2 FY 2014 results today: full details are available to NelsonHall database or Key Vendor Assessment program subscribers here http://research.nelson-hall.com/search/?avpage-views=article&searchid=3481&id=201189&fv=2. There are some clear positives in Wipr[...]
Genpact and Markit Partner to Offer Centralized Client On-boarding Solution for Capital Markets Firms
Sep 16, 2013 by Andy Efstathiou[read more] 0 commentsChanges in compliance requirements are the highest priority right now at capital markets firms. To date little has been done to address the required changes anticipated. This initiative to address KYC and client on-boarding is one of the earliest attempts to implement a response to the changing[...]
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