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NEAT reports results:
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Life, Annuities & Pensions BPS 2020
May 26, 2020 by John WillmottThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering life, annuities & pensions services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in the areas of annuities and legacy policy cost reduction. Vendors evaluated are Atos, Capgemini, Capita, Concentrix, DXC Technology, EXL, Infosys, Kane, NTT DATA, SE2, TCS, and WNS.[read more] -
Digital Experience Consulting Services
May 12, 2020 by David McIntireThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital experience consulting services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific emphasis on internally-focused and externally-focused capability. Vendors evaluated for this NEAT are Accenture, DXC Technology, Infosys, NIIT Technologies, NTT DATA, Rightpoint, Sopra Steria, TCS, Tech Mahindra, Tigerspike, Trianz, and Yash Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Document Cognition Platforms
Apr 23, 2020 by Mike SmartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering document cognition platform services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in processing structured (and semi-structured) documents and unstructured documents. Vendors evaluated are: ABBYY, AntWorks, Automation Anywhere, LTI, and UiPath. To find out more, contact Guy Saunders at [email protected].[read more] -
MSP/CWS 2020
Apr 14, 2020 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Managed Services Programs (MSP)/Contingent Workforce Solutions (CWS). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and those with a specific focus on innovation and enabling a transformation journey. Vendors evaluated are Alexander Mann Solutions, Allegis Global Solutions, Avencia, Guidant Global, KellyOCG, Lorien, nextSource, Pontoon, Resource Solutions, and Workspend. To find out more, contact Guy Saunders at [email protected][read more] -
Property & Casualty Insurance BPS
Mar 25, 2020 by Sven LohseThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Property & Casualty insurance services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in policy acquisition and service, and claims management. Vendors evaluated are: Accenture, Cognizant, Conduent, DXC Technology, EXL, Genpact, Infosys, Mphasis, Sutherland, TCS, Teleperformance, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Digital Manufacturing Services 2020
Mar 20, 2020 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital manufacturing services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in consulting, build, and managed services. Vendors evaluated for this NEAT are: Altran, Atos, Capgemini, DXC Technology, IBM, Infosys, L&T Technology Services, Sopra Steria, and Tech Mahindra. To find out more, contact Guy Saunders at [email protected].[read more] -
Digital Banking 2020
Feb 11, 2020 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital banking services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on professional services, hosted/SaaS delivery, and support for new digital business models. Vendors evaluated for this NEAT are: Atos, Capgemini, DXC Technology, Fidelity Information Services, Happiest Minds, Infostretch, Infosys, Kuliza, LTI, Sopra Steria, TCS, Virtusa, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Cognitive CX Services 2020
Feb 06, 2020 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cognitive customer experience services (CXS). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are Atento, Comdata, Concentrix, CSS Corp, DXC Technology, HGS, Majorel, Sitel, Sutherland, Sykes, Tech Mahindra, Teleperformance, Webhelp, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Cognitive & Self-Healing IT Infrastructure Management
Feb 04, 2020 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering offering cognitive & self-healing IT infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cognitive service desk and server-centric services. Vendors evaluated are Atos, CGI, Cognizant, CSS Corp, DXC Technology, Getronics, IBM, Infosys, Mphasis, NTT Data, TCS, Wipro, and Zensar Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Learning Services 2019
Dec 17, 2019 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on learner engagement, innovation, and strategic learning transformation. Vendors evaluated for this NEAT are: Accenture, Capgemini, Conduent, G-Cube, GP Strategies, InfoPro Learning, Infosys, Learning Tribes, MPS Interactive, NIIT, Raytheon, The Learning Factor, and Upside Learning. To find out more, contact Guy Saunders at [email protected].[read more] -
Agile & DevOps Services
Dec 12, 2019 by David McIntireThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering agile & DevOps services as part of their IT services portfolio. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in agile development and DevOps. Vendors evaluated are Atos, Capgemini, CGI, Cognizant, CSS Corp, DXC Technology, Hexaware, Infosys, LTI, Mphasis, NIIT Technologies, Sopra Steria, TCS, Tech Mahindra, and Virtusa. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Services in Retail & CPG
Oct 17, 2019 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering customer experience services (CXS) in the Retail & CPG sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around revenue generation, cost optimization, and CX improvement. Vendors evaluated are: Alorica, Capita, Comdata, CSS Corp, HGS, Sitel, StarTek, Sutherland, SYKES, Tech Mahindra, Teleperformance, Transcom, VXI Global Solutions, Webhelp, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Crowdtesting
Sep 27, 2019 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering software testing services using the crowdtesting model. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in agile and specialized services. Vendors evaluated are 99tests, Applause, BugFinders, Global App Testing, passbrains, Qualitrix, Rainforest QA, Testbirds, Ubertesters, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Next Generation HCM Technology
Sep 24, 2019 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering human capital management (HCM) technology. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with a specific focus either on the small company market (with less than 500 employees) or the mid to large company market (upwards of 500 employees). Vendors evaluated for this NEAT are ADP, Ceridian, Cornerstone OnDemand, Infor, Kronos, Namely, Oracle, Paychex, PeopleStrategy, Ramco Systems, Sage People, SuccessFactors, SyncHR, Ultimate Software, and Workday. To find out more, contact Guy Saunders at [email protected].[read more] -
Wealth & Asset Management Services
Sep 19, 2019 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering wealth & asset management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around hosted/SaaS delivery, professional services, and support for new digital business models. Vendors evaluated are: Atos, Avaloq, Broadridge, Capgemini, DXC Technology, Infosys, LTI, NIIT, TCS, Tieto, Virtusa, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Intelligent Automation Platforms
Aug 20, 2019 by Mike SmartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering intelligent automation (IA) platforms. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on ease of IA adoption & scaling, bot/human co-working, end-to-end IA, and enabling business process owners to develop automations. Vendors evaluated for this NEAT are: AntWorks, Automation Anywhere, Blue Prism, Datamatics, IPsoft, Jacada, Kofax, Kryon, Redwood Software, Softomotive, and UiPath. To find out more, contact Guy Saunders at [email protected].[read more] -
Smart IT Services in Utilities
Aug 19, 2019 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering smart IT services in the utilities sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability around retail services and smart asset services. Vendors evaluated for this NEAT are Atos, Capgemini, DXC Technology, Enzen, IBM, Infosys, Luxoft, NTT Data, TCS, and Tech Mahindra. To find out more, contact Guy Saunders at [email protected].[read more] -
Supply Chain Management Services
Jul 10, 2019 by John WillmottThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering supply chain management (SCM) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on cognitive SCM capability, and SCM services for the life sciences & healthcare and retail & CPG sectors. Vendors evaluated for this NEAT are Arvato, Capgemini, Exertis, Genpact, GEP, Infosys, OnProcess, TCS, Tech Mahindra, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Recruitment Process Outsourcing
Jul 09, 2019 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering RPO services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on sourcing candidates, candidate experience, technology innovation, geographic footprint & scalability, and services delivery innovation. Vendors evaluated for this NEAT are: ADP, Alexander Mann Solutions, Avencia, Cielo, Hudson, IBM, KellyOCG, Korn Ferry, ManpowerGroup Solutions, PeopleScout, PeopleStrong, Personify, Pontoon, Resource Solutions, Sevenstep, talentCRU, TalentRISE, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].[read more] -
Advanced Analytics BPS
Jun 06, 2019 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering advanced analytics business process services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in each of six industry sectors: BFSI, Healthcare, Manufacturing & High Tech, Retail & CPG, Telecom, and Travel, Transport & Hospitality. Vendors evaluated for this NEAT are: Capgemini, Concentrix, Conduent, EXL, Genpact, HGS, Infosys, NTT Data, Sutherland, Tech Mahindra, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
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Blog post results:
7 Blockchain Predictions for 2019
Dec 04, 2018 by NelsonHall Analyst[read more] 1 commentsBlockchain has progressed considerably as an emerging technology during 2018. Many of 2017’s PoCs have become deployed commercial solutions as standards have begun to solidify, and with more organizations beginning to explore the potential of distributed ledger architecture and smart contr[...]
7 Process Characteristics That Are Key to Blockchain Adoption
Aug 30, 2018 by NelsonHall Analyst[read more] 0 commentsWith the rise of every new technology, there is a parallel rush among enterprises to incorporate it into the near-term IT roadmap, and for good reason: new technologies offer cost savings, CX improvement, better risk management, and a host of other benefits that look terrific in annual[...]
Infosys Announces Blockchain-Powered Nia Provenance to Manage Complex Supply Chains
May 16, 2018 by NelsonHall Analyst[read more] 1 commentsEdgeVerve, an Infosys Product subsidiary, this week announced a new blockchain-powered application for supply chain management as part of its product line. Nia Provenance is designed to address the challenges faced by organizations managing complex supply chain networks with multiple I[...]
The Advantages of Building a Bespoke Blockchain Platform
May 03, 2018 by NelsonHall Analyst[read more] 0 commentsFor all the discussion in the blockchain solution industry around platform selection (are they choosing Fabric or Sawtooth? Quorum or Corda?), you’d be forgiven for thinking that every provider’s first stop is the open-source infrastructure shelf. But the reality is th[...]
Adventures in Blockchain: Mphasis Focuses on Client Revenue Growth, Supporting Compelling Use Cases
Dec 12, 2017 by Andy Efstathiou[read more] 0 commentsIn this article, I look at Mphasis’ Blockchain initiatives and at the segments they are focusing on for further development with their financial services clients. Mphasis began its Blockchain initiatives in 2016, initiating internal experiments and POCs to understand the technolo[...]
Infosys’ Testing Practice Update: AI, Chatbots & Blockchain
Nov 06, 2017 by Dominique Raviart[read more] 0 commentsWe recently caught up with Infosys to discuss where its Infosys Validation Solutions (IVS) testing practice is currently investing. This is a follow-up to a similar discussion we had with Infosys back in July 2016 that centered on applying AI and making sense of the data that client or[...]
Adventures in Blockchain: Capgemini Focuses on Helping Clients Develop Their Roadmap
Oct 25, 2017 by Andy Efstathiou[read more] 0 commentsIn this blog, I look at Capgemini’s Blockchain initiatives and what segments they are focusing on for further development with their financial services clients. Initially, Blockchain engagements were focused on: Using POCs to develop an understanding of the capabilities and [...]
Adventures in Blockchain: Virtusa Focuses on Security & Privacy Issues in Permission-Based Environments
Aug 31, 2017 by Andy Efstathiou[read more] 0 commentsMost Blockchain use cases have focused on reducing the need for (and cost of) infrastructure. And in Virtusa’s case, the vendor has focused on engagements where it can combine Blockchain technology with other emerging technologies such as QR codes, IoT, and encryption algorithms to deliver[...]
Adventures in Blockchain: TCS Focuses on the Building Blocks of a Successful Blockchain Ecosystem
Jul 11, 2017 by Andy Efstathiou[read more] 0 commentsMany Blockchain services vendors have observed that up to 75% of proofs of concept for Blockchain fail to meet their goals. Analysis of drivers for such widespread failure indicates that the initial use case was flawed because it was constructed to justify experimentation rather than solve busin[...]
Adventures in Blockchain: Wipro Focuses on Rapid Innovation with Ethereum & Hyperledger
May 12, 2017 by Andy Efstathiou[read more] 0 commentsThis is the second in a series of blogs on current activities, use cases, POCs, and pilots with Blockchain in the financial services industry. In this one, I look at some of what Wipro is doing to support banks and financial services companies in deploying Blockchain solutions. Blockchain tec[...]
Adventures in Blockchain: Genpact Tackles O2C
May 08, 2017 by Andy Efstathiou[read more] 0 commentsThis is the first in an occasional series of blog articles over the next year on Blockchain initiatives related to the financial services industry. Blockchain is an emerging technology for which there are no current operational deployments, with initiatives still primarily at the consulting and [...]
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