DEBUG: PAGE=domain, TITLE=Business Process Transformation through RPA & AI,ID=1584,TEMPLATE=subprogram
Mike is a Senior Analyst and Operations Officer at NelsonHall. His main research focus is on digital transformation technologies, including RPA, blockchain, IoT, artificial intelligence, cognitive, and machine learning.
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Latest Key Vendor Assessment
Mar 27, 2025 | Vendor Analysis by Dominique Raviart
This NelsonHall key vendor assessment consists of 86 pages and provides a comprehensive and objective analysis of Capgemini's IT and business process services offerings, capabilities, and market and financial strengths
published 2025-02-18 | Project by Bilal Chaudhry
This NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering property & casualty (P&C) insurance operations services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in underwriting, customer service/administration, claims administration, operations analytics, and AI/GenAI. Vendors evaluated for this NEAT are: Capgemini, Cognizant, DXC, EXL, Foundever, Genpact, TCS, WNS, and Xceedance. To find out more, contact Guy Saunders (EMEA) at
[email protected] or Darrin Grove (N. America) at
[email protected].
Published reports:
published reports related to Capgemini within the Business Process Transformation through RPA & AI program
Dec 05, 2017 | Vendor Analysis by John Willmott
Capgemini has been active in RPA for ~4-years, initially applying UiPath RPA in support of its finance and accounting BPS client base and deploying NICE on a major scale in the U.K. public sector. In parallel, IGATE, acquired by Capgemini, had been active in applying RPA, typically based on Blue Prism, principally in the banking and insurance sect [...]
view this reportdownload abstractFeb 17, 2017 | Vendor Analysis by John Willmott
Capgemini has been active in RPA for ~3-years, initially applying UiPath RPA in support of its finance & accounting BPS client base and deploying NICE on a major scale in the U.K. public sector. In parallel, IGATE, now acquired by Capgemini had been active in applying RPA, typically based on Blue Prism, principally in the banking and insurance [...]
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