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ActiveOps - Process Understanding

Vendor Analysis

by Mike Smart

published on Jul 31, 2024

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Report Overview:

This NelsonHall assessment analyzes ActiveOps' offerings and capabilities in process mining and discovery

Who is this Report for:

NelsonHall’s Process Understanding profile on ActiveOps is a comprehensive assessment of ActiveOps’ offerings and capabilities, designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of Process Understanding and identifying vendor suitability for Process Understanding RFPs
  • Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the Digital Transformation Technologies sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of ActiveOps’ Process Understanding offerings, capabilities, and market and financial strengths, including:

  • Identification of the company’s strategy, emphasis, and new developments
  • Analysis of the company’s strengths, weaknesses, and outlook
  • Revenue estimates
  • Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
  • Analysis of the company’s offerings and key service components
  • Analysis of the company’s delivery organization, including the location of delivery centers.

Key Findings & Highlights:

ActiveOps capabilities vary from other task mining platforms; the platform is not currently geared towards building process flow diagrams and identifying areas for process improvement such as automation. Instead the platform mines user data with an aim to provide managers the tools with which to make strategic workforce decisions via workforce analysis, forecasting, and capability management.

These workforce analytics capabilities could include the management of capacity and the reallocation of workers to processes within the client organization in which the employee is skilled and for which the client requires additional resources.

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