Vendor Analysis
published on May 20, 2016
Report Overview:
This NelsonHall vendor assessment analyzes Dell Services' offerings and capabilities in software testing.
Who is this Report for:
NelsonHall’s software testing vendor assessment for Dell Services is a comprehensive assessment of Dell Services’ software testing offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of IT services and identifying vendor suitability for software testing services
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the software testing sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Dell Services’ software testing offerings, capabilities, and market and financial strength, including:
- Analysis of the company’s offerings and key service components
- Revenue estimates
- Identification of the company’s strategy, emphasis and new developments
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s strengths, weaknesses and outlook.
Key Findings & Highlights:
Dell Services, thanks to its Perot Systems legacy, has a strong heritage in U.S. healthcare and in particular in payer (~50% of revenues, as estimated by NelsonHall), government services (~25%) and other commercial sector (~25%). Dell Services is mostly present in North America (NelsonHall estimates that 75% of Dell Services come from North America).
Dell Services provides testing services through a full fledge practice (with responsibility ranging from solutioning, best practices, IPs to delivery and P&L). The practice, Dell Services Testing Services (DSTS) is mid-sized and has a headcount of 2.5k. NelsonHall estimates revenues of DSTS to ~$200m.
DSTS has not shared details regarding its vertical and geographical revenue split. Yet, NelsonHall has estimated the split of DSTS revenues:
- By vertical: to BFSI: 25%; healthcare: 30%; manufacturing: 20%; and other industries: 25%
- By geography: North America: 70%; U.K.: 10%; and other: 20%.