Vendor Analysis
published on Aug 20, 2021
Report Overview:
This NelsonHall assessment analyzes Mphasis' offerings and capabilities in Advanced Digital Workplace Services
Who is this Report for:
NelsonHall’s digital workplace services profile on Mphasis is a comprehensive assessment of Mphasis’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of digital workplace services and identifying vendor suitability for RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Mphasis’ digital workplace services offerings and capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Mphasis provides digital workplace services as part of its IT infrastructure services, with InfraGenie at the core, under its End User Services. Additional IT infrastructure services include hybrid cloud services, DevOps, and security services. Mphasis delivers its digital workplace services through IP InfraGenie, built on ServiceNow, and provides self-serve capabilities, enabling zero-touch through automation and AI, with AI-use cases for pro-active and predictive maintenance and diagnosis.