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Conduent Partners with Microsoft to Underpin Client GenAI Innovation Initiatives
May 02, 2024, by John WillmottConduent has partnered with Microsoft to use Microsoft Azure OpenAI to underpin its GenAI innovation initiatives with clients. Its GenAI journey includes: Selecting use cases focused on improving quality, throughput, and cycle times Adoption of pilots in healthcare claims adjudication, fraud detection, and customer service enhancement Subsequently, moving to MVPs and ind[...]