Oct 19, 2017, by NelsonHall Analyst
NelsonHall recently attended the SE2 Partnership Forum, entitled ‘Future-proof: From Here to Digital’, in Washington D.C., where the main focal point of discussion was the challenge of digital transformation in the life insurance and annuity sector.
Here I look at a number of developments in SE2’s offerings that are helping clients to address the challenge of dig[...]
Jun 23, 2016, by NelsonHall Analyst
This is the first in a series of blog articles looking at how business process outsourcing vendors are applying RPA and AI in the insurance sector. First up: Wipro.
Wipro started its automation journey in the late noughties and has since gone on to set up a dedicated RPA practice, and also developed its own AI platform, Wipro Holmes. Currently, Wipro is principally partn[...]
Mar 04, 2014, by NelsonHall Analyst
Serco announced its 2013 results this week including:
Revenue £4,288.1m up +5.6%, up +6.7% at constant currency (CC)
Operating profit was £143.8m, a margin of 3.4%, down 330 bps
The decline in profits was anticipated with a warning given by the company to this effect only a few weeks ago. In this period, Serco reported a net exceptional charge of £90.5m, reflecting p[...]