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Aon Hewitt - Learning BPO
Vendor Analysis
published on Aug 07, 2013
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Report Overview:
Learning services offered by Aon Hewitt include:
Learning care; learner support including:
- Administration
- Maintenance
- Learner help desk services
Catalog and session management:
- Creation and maintenance of courses and learning plans
- Complete session lifecycle management from publishing to course close-out
On-demand content:
- Access to a selection of e-learning courses
- Measurement and reporting
Learning technology support:
- System administration support for e-learning
- Learning technology platform(s)
- Operations and support.
Who is this Report for:
NelsonHall's Learning BPO Services Vendor Assessment for Aon Hewitt is a comprehensive assessment of Aon Hewitt's learning services offerings and capabilities designed for:
- Buyers of learning services, including sourcing managers monitoring the capabilities of existing suppliers of learning outsourcing and identifying vendor suitability for Learning RFPs
- Vendor marketing, sales and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Aon Hewitt's learning services outsourcing offerings, capabilities and market and financial strength, including:
- Identification of the company's strategy, emphases and new developments
- Analysis of the company's strengths, weaknesses and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base, including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization, including the geography of delivery locations.
Key Findings & Highlights:
HR learning services offered by Aon Hewitt include:
- Learning care; learner support including:
- - Administration
- - Maintenance
- - Learner help desk services
- Catalog and session management:
- - Creation and maintenance of courses and learning plans
- - Complete session lifecycle management from publishing to course close-out
- On-demand content:
- - Access to a selection of e-learning courses
- Measurement and reporting
- Learning technology support:
- - System administration support for e-learning
- - Learning technology platform(s)
- - Operations and support.