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Please visit NelsonHall's HRO Insight blog for further updates from our analysts daily
published on Sep 20, 2017
This NelsonHall vendor assessment analyzes EPAM's offerings and capabilities in digital testing services.
NelsonHall’s Software Testing Vendor Assessment for EPAM is a comprehensive assessment of EPAM’s digital testing offerings and capabilities designed for:
The report provides a comprehensive and objective analysis of EPAM’s digital testing offerings, capabilities, and market and financial strength, including:
EPAM Systems (EPAM) is a Newtown, PA headquartered, Central and Eastern Europe delivery-centric IT services vendor. It was founded in 1993 in New Jersey, with its first offshore development center located in Minsk, Belarus.
EPAM had 2016 revenues of $1.2bn, while guidance for 2017 is for growth of ~21% (therefore to ~$1.4bn). It has a market cap of $4.2bn. EPAM's headcount as at the end of Q1 2017 was 22.4k; it is the largest of the Eastern/Central Europe/Russia nearshore IT service vendors.
Software testing is the second largest line of EPAM Systems’ business, having crossed a headcount of ~5.0k testers in 2016.
The company initially started providing standalone testing services through a localization and internationalization contract for Brio Software (now part of Oracle); it set up its testing practice in 1999.
This background in technology and software products means that, from a testing perspective, EPAM has long been exposed to agile development and continuous testing, working for companies such as Google.
EPAM’s testing offering has expanded from technology vendors to enterprises in adjacent sectors; these include online travel agencies or information providers which provide their services based on a central software application, e.g. Expedia, Thomson Reuters. These adjacent sectors have similar requirements to ISVs for handling volumes, e.g. volume of transactions for online travel agencies.
Its main testing clients include Google, SAP, UBS, Barclays, the Coca-Cola Company, Wolters Kluwer, Vicacom, and Mastercard.
EPAM is shifting its testing portfolio towards agile and specialized testing services, and is assessing how delivery is provided, how the role of TCoEs will evolve, how it should promote development skills within its testing personnel; and how to increase its number of software developers in test (SDETs, with a focus on collaborating with developers on introducing static code analysis, and unit testing early in the agile development process), while increasing its investment in testing automation (e.g. building a continuous delivery pipeline).
With this approach, EPAM services Mastercard, Google, Expedia, and J&J.