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Infosys - Recruitment Process Outsourcing

Vendor Analysis

by Gary Bragar

published on Aug 30, 2012

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Report Overview:

This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Recruitment Process Outsourcing services. Infosys is one of a number of Recruitment Process Outsourcing services companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's Recruitment Process Outsourcing Vendor Assessment for Infosys is a comprehensive assessment of Infosys' recruitment process outsourcing (RPO) offerings and capabilities designed for:

  • Buyers of RPO, including sourcing managers monitoring the capabilities of existing suppliers of recruitment process outsourcing and identifying vendor suitability for RPO RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector

Scope of this Report:

The report provides a comprehensive and objective analysis of Infosys' RPO offerings, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.

Key Findings & Highlights:

RPO services offered by Infosys, including within wider scope HR outsourcing engagements, include:

  • Sourcing for internal and external recruiting
  • Job boards via geography
  • Screening
  • Coordination of assessments
  • Interview scheduling and logistics
  • Recruitment administration
  • Onboarding
  • Reporting and analytics
  • Consulting
  • Employment branding

Most RPO employees are located in Infosys global delivery centers in India. Infosys will also provide employees onsite as required by clients.

Infosys target market segments are:

  • Large size global companies
  • Mid-market buyers
  • Companies looking for a multi-process HRO provider

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