Key Findings & Highlights:

The workforce management market continues to adapt across the HR spectrum to meet evolving needs for hybrid work models, specifically as it relates to supporting hourly, shift, and deskless workers with flexible workforce requirements.

Reimagined solutions use industry-leading and innovative technology to facilitate both local and global administration, manage risk assessments, and offer adaptable workplaces. This includes the ability to reinvent and digitalize workforce management solutions to support transformed workplace practices, focus on more holistic employee experiences, attract and retain top talent, and use in-depth prescriptive analytics. There continues to be a strong focus on digitalized offerings that enhance automation to better manage the speed of business change through emerging technologies such as GenAI, AI, and ML.

This major NelsonHall study will be essential reading for buyers of WFM products and services, with our in-depth analysis focusing on solutions to leverage emerging technology and data analytics to make strategic business decisions that promote employee engagement and bolster organizational development goals while cutting costs through the elimination of manual processes.