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Liz is HR Technology and Services Research Director at NelsonHall, with global responsibility for key HR research projects including Cloud-Based HR Transformation, Cloud-Based Benefits Services, HCM Technology, EoR, Global Payroll and The Future of HR, as part of NelsonHall's wider HR Technology & Services practice.
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Nikki is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. Nikki covers HR services research in the areas of Recruitment Process Outsourcing (RPO), Managed Service Programs (MSP), Total Talent, and Learning.
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Jeanine is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including employer of record (EOR) and learning platforms.
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DeeAnna is a Principal Research Analyst at NelsonHall and a member of the HR Technology & Services practice. She has global responsibility for key HR areas including HCM technology, workforce management, and health & welfare administration.
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Vendor Analysis
by Gary Bragar
published on Feb 05, 2012
Report Overview:
Report Outline:
Analyses KnowledgePool's learning BPO offerings and capabilities.
KnowledgePool is a U.K. headquartered organization that delivers learning BPO services primarily in the U.K. but in 2012 is targeting growth from counties that include Australia, France, Germany, Canada and the U.S.
KnowledgePool's service offering includes:
- Learning consultancy
- Learning administration and supplier management
- My Training Expert (public catalog of 5,800 courses available in the U.K.).
KnowledgePool's strategy is to not provide its own delivery, but rather do vendor management of learning delivery and maintain a supplier neutral stance.
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