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CGI - Payroll Services

Vendor Analysis

by Gary Bragar

published on Feb 27, 2013

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Report Overview:

This NelsonHall vendor assessment analyzes CGI's offerings and capabilities in Payroll Services Outsourcing. CGI is one of a number of Payroll Services Outsourcing companies analyzed in NelsonHall's comprehensive industry analysis programs.

Who is this Report for:

NelsonHall's Payroll Services Outsourcing Vendor Assessment for CGI is a comprehensive assessment of CGI's payroll services offerings and capabilities designed for:

  • Buyers of payroll services, including sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for Payroll RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector


Scope of this Report:

The report provides a comprehensive and objective analysis of CGI's payroll services outsourcing offerings, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphases and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization including the location of delivery locations.


Key Findings & Highlights:

CGI offers and provides both:

  • Bureau payroll services, including:
    • Payroll administration
    • Mobile payroll services
    • Web-based reporting and online expense management
    • Software hosting and ERP integration
  • Fully managed services for payroll and/or HR.

In Canada, all payroll personnel are based in Montreal, Quebec. No offshoring services are provided in support of Canada. In Europe CGI utilizes a combination of onshore and off/near shore service delivery.

In Canada CGI targets the small market and most clients have fewer than 250 employees. In Europe, CGI targets small and mid-sized organizations of 100 - 5,000 employees in size.


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