Reports related to

• TeleTech - CMS in High Tech

  Nov 23, 2015 | Vendor Analysis by NelsonHall Analyst

  TeleTech is a U.S. based company with headquarters in Englewood, Colorado. It offers outsourced customer management services (CMS), contact center technology, and strategy consulting. It was founded in 1982 by its current CEO, Kenneth D. Tuchman.  [...]

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• CSS Corporation - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  CSS Corp is a private company headquartered in Chennai, India. Currently, it provides technical support for enterprise and consumer products, manages IT infrastructure, provides remote infrastructure support including mobility solutions and cloud enablement, and provides carrier network support.  [...]

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• HGS - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  HGS was initially formed as Ashok Leyland Information Technology (ALIT) in 1993, providing information technology services, and starting with one client and 25 employees. ALIT merged with Hinduja Finance Corporation (HFC) in 2000, to form HGS; at this time, HGS launched its BPO services. Between 2000 and 2004, it was listed on the NSE/BSE, and secu [...]

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• Minacs - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  The Minacs Group, Inc. (Minacs) is a privately-held business and technology outsourcing company with headquarters in Toronto (Oshawa), Canada. It provides outsourced customer care, marketing, finance and accounting, procurement and IT services. [...]

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• Sutherland - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~40k globally, and operates ~45 contact centers in 19 countries.  [...]

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• Teleperformance - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  The Teleperformance Group (Teleperformance) is a French headquartered company offering outsourced customer management services (CMS) and customer relationship management (CRM). It was founded in 1978 in Paris, France by Daniel Julien, and was listed on the Paris stock exchange in 1987.  [...]

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• transcosmos - CMS in High Tech

  Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst

  transcosmos is a publicly traded, Japanese headquartered BPO vendor in the contact center and digital marketing business, which also provides e-commerce solutions. It currently derives ~70% of its revenues from contact center BPO services, and the other ~30% from digital marketing and e-commerce activities.   [...]

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• Capita - Multi-Process HRO

  Nov 13, 2015 | Vendor Analysis by NelsonHall Analyst

  Capita is a U.K. headquartered BPO and professional services company. [...]

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• Global IT Outsourcing Market Forecast: 2015-2019

  Nov 13, 2015 | Market Forecast by Dominique Raviart

  NelsonHall's "Global ITO Market Forecast: 2015-2019" consists of 117 pages. [...]

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• Wipro - Multi-Process HRO

  Nov 13, 2015 | Vendor Analysis by NelsonHall Analyst

  Wipro is an Indian headquartered IT consulting and system integrator providing HR BPO services, including MPHRO   [...]

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