Reports related to

• Cognizant - Marketing BPS

  Jul 17, 2015 | Vendor Analysis by NelsonHall Analyst

  Cognizant traditionally provided campaign management services including list management, opt in/opt out, and analytics alongside wider CRM implementation work. [...]

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• Targeting Marketing BPS

  Jul 17, 2015 | Market Analysis by NelsonHall Analyst

  NelsonHall's market analysis of Marketing BPS consists of 58 pages. [...]

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• WNS - Marketing BPS

  Jul 16, 2015 | Vendor Analysis by NelsonHall Analyst

  WNS' marketing BPO division falls within its enterprise analytics and research solutions division, with 345 dedicated marketing FTEs out of 2,500 in the entire division. [...]

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• Tech Mahindra - Marketing BPS

  Jul 15, 2015 | Vendor Analysis by NelsonHall Analyst

  In 2007, Tech Mahindra started providing print support including sales collateral design and print for a multinational pharmaceutical client. This was Tech Mahindra's first move into the marketing BPS space. In 2009, Tech Mahindra moved into localization and translation support for print media. Following this, it moved into digital support includin [...]

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• transcosmos - Marketing BPS

  Jul 15, 2015 | Vendor Analysis by NelsonHall Analyst

  transcosmos made its move into marketing BPS in 1995/96, with website development and maintenance as an add-on to helpdesk services. The company moved into smart device and social media support in 2010. [...]

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• HCL - Marketing BPS

  Jul 14, 2015 | Vendor Analysis by NelsonHall Analyst

  HCL entered the marketing BPS market in 2010, initially in support of an existing ITO client for which it was implementing a digital marketing platform across Europe. Once the platform was integrated, HCL undertook a single country proof of concept BPS campaign in support of the client's UNICA based promotional campaigns. Following the proof of con [...]

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• Concentrix - Marketing BPS

  Jul 13, 2015 | Vendor Analysis by NelsonHall Analyst

  Concentrix began providing marketing BPS in 2007 with a large Korean multinational high-tech client; services included digital content management and translation. This offering has now expanded to include digital marketing strategy, interactive design, digital asset management, campaign management, social media support, analytics and sales enableme [...]

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• HGS - Marketing BPS

  Jul 13, 2015 | Vendor Analysis by NelsonHall Analyst

  Hinduja Global Services (HGS) began its operations as Hinduja TMT in Bangalore in 2000. Its first client was a Fortune 100 U.S. based healthcare insurer for which Hinduja TMT was providing claims adjudications work. [...]

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• WNS - Transformation in Insurance

  Jul 10, 2015 | Vendor Analysis by NelsonHall Analyst

  This NelsonHall vendor assessment analyzes WNS' offerings and capabilities for transformation in insurance BPS. WNS is one of a number of insurance BPO providers analyzed in this comprehensive industry analysis. [...]

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• EGS - CMS in Healthcare (Payer and Provider Support)

  Jul 08, 2015 | Vendor Analysis by NelsonHall Analyst

  EGS is a global customer service organization, delivering outsourced solutions for customer and financial care. It employs ~40 in ~70 locations in 10 countries. EGS' customer management services (CMS) include answering product related enquiries, technical support, up-sell/cross-sell, and social media support. Its financial care includes accounts re [...]

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