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NIIT - Learning BPO
Aug 23, 2013 | Vendor Analysis by Gary Bragar
NIIT is focused on growing its learning BPO business, which has seventeen clients today who purchase either full LBPO or selective LBPO services. The company has seen a trend in increased training delivery and has thus been expanding its partner network. [...]view this reportdownload abstractGenpact - Learning BPO
Aug 15, 2013 | Vendor Analysis by Gary Bragar
Genpact is a global provider of business process and technology services, with a strong presence in F&A outsourcing, industry-specific BPO and analytics services. Genpact provides the following HRO services: Core HR services: payroll services; time & attendance; benefits administration; and workforce administration Talent management: recru [...]view this reportdownload abstractAccenture - Learning BPO
Aug 07, 2013 | Vendor Analysis by Gary Bragar
Accenture provides learning services both on a standalone basis and also as part of multi-process HRO (MPHRO). Accenture's key longstanding learning client is Avaya, who awarded Accenture an LBPO contract in October 2001. Included in its provision of learning services to Avaya, Accenture took over responsibility for Avaya University, including the [...]view this reportdownload abstractAon Hewitt - Learning BPO
Aug 07, 2013 | Vendor Analysis by Gary Bragar
Learning services offered by Aon Hewitt include: Learning care; learner support including: Administration Maintenance Learner help desk services Catalog and session management: Creation and maintenance of courses and learning plans Complete session lifecycle management from publishing to course close-out On-demand content: Access to a selectio [...]view this reportdownload abstractXerox - Learning BPO
Aug 07, 2013 | Vendor Analysis by Gary Bragar
Perceiving that learning services was likely to become a more critical process within MPHRO contracts, Xerox began looking for a potential target to augment its existing MPHRO capabilities, and in May 2006, Xerox entered the LBPO space with the acquisition of Intellinex. Intellinex began as the internal training organization within Ernst & Youn [...]view this reportdownload abstractTowers Watson - Benefits Administration
Aug 05, 2013 | Vendor Analysis by NelsonHall Analyst
Towers Watson is a U.S.-headquartered professional services organization providing benefits outsourcing services. Its benefits administration offering varies by region. In North America the company's services include DC administration and H&W administration. In Europe, Asia-Pacific and Latin America, Towers Watson's offering mainly consists of [...]view this reportdownload abstractTargeting Life, Annuities and Pensions BPO Services
Jul 30, 2013 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the Life, Annuities and Pensions Outsourcing industry and LA&P BPO trends consists of 75 pages. The LA&P BPO market has an estimated global value of $2.6bn and is expected to grow at a rate of 9.2% CAAGR through to 2017. Growth will be led by EMEA with an estimated CAAGR of 9.2%, driven specifically by Conti [...]view this reportdownload abstractTalent2 - Learning BPO
Jul 25, 2013 | Vendor Analysis by Gary Bragar
Founded in 2003, Talent2 is a Sydney-headquartered HR BPO provider, offering talent management and consulting services across a range of HR processes, including: HR administration HR advisory services Learning services, including learning BPO (LBPO) Recruiting services, including RPO Payroll services, including managed services, hosted and license [...]view this reportdownload abstractCGI - Data Center Outsourcing Services
Jul 10, 2013 | Vendor Analysis by NelsonHall Analyst
CGI's data center outsourcing (DCO) business grew largely organically as part of its IT services business. The growth came from taking over clients' data centers, such as John Hancocks in 2004, as part of bigger ITO deals. M&A activity, such as the merger with Bell Sygma in 1998, the acquisitions of IMRGlobal in 2001 and Logica in 2012, helped [...]view this reportdownload abstractOrion HealthCorp, Inc. - Healthcare Provider BPO
Jun 30, 2013 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Orion's offerings and capabilities in healthcare provider BPO services. Orion is one of a number of healthcare provider BPO service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]view this reportdownload abstract