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  • Orion HealthCorp, Inc. - Healthcare Provider BPO

    Jun 30, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes Orion's offerings and capabilities in healthcare provider BPO services. Orion is one of a number of healthcare provider BPO service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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  • Atos - Data Center Outsourcing Services

    Jun 26, 2013 | Vendor Analysis by NelsonHall Analyst

    Atos is a major IT services organization with FY 2012 revenues of €8,844m across 42 countries. Atos has over 74k employees, with recent expansion gained from the acquisition of 'Siemens IT Solutions & Services' (SIS) in July 2011. SIS had FY 2010 revenues (for the year ending September 30, 2010) of €4.2bn, of which ~€1.6bn from data cente [...]
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  • Tata Consultancy Services - Data Center Outsourcing Services

    Jun 26, 2013 | Vendor Analysis by NelsonHall Analyst

    Tata Consultancy Services (TCS) is the largest IT services vendor headquartered in India. In its fiscal year 2013, ended March 31, 2013, the company generated revenues of $11,568m, up 13.7% from FY 2012. [...]
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  • Transcom Worldwide - CMS in Retail Sector

    Jun 26, 2013 | Vendor Analysis by NelsonHall Analyst

    Transcom is headquartered in Luxembourg. It offers outsourced customer relationship management (CRM) and credit management services. Transcom has ~27 customer management services (CMS) retail industry sector clients. [...]
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  • Xerox Services - CMS in Retail Sector

    Jun 21, 2013 | Vendor Analysis by NelsonHall Analyst

    Xerox is a publically-traded company headquartered in Norwalk, Connecticut. In 2010, Xerox acquired Affiliated Computer Services (ACS) for $6.4bn, gaining capability in business process outsourcing, including CMS. This CMS capability lies within the Xerox Services business. [...]
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  • Teleperformance - CMS in Retail Sector

    Jun 20, 2013 | Vendor Analysis by NelsonHall Analyst

    The Teleperformance Group (Teleperformance) is a French-headquartered company offering outsourced customer relationship management (CRM) and contact center services. [...]
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  • Capgemini - Data Center Outsourcing Services

    May 31, 2013 | Vendor Analysis by NelsonHall Analyst

    Capgemini typically offers data center services as part of broader IT infrastructure services contracts, which could include application management, end-user services and service desk. On top of these, it offers management of multiple towers and their suppliers, to integrate services on behalf of clients. Capgemini's service integration strategy h [...]
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  • Retail Banking BPO Market Assessment and Forecast

    May 31, 2013 | Market Analysis by Andy Efstathiou

    NelsonHall's market analysis of "Retail Banking BPO" consists of 76 pages. Retail banking BPO had a weak 2012, with almost no growth over 2011. However, retail banking BPO will grow more rapidly over the next five years as compliance requirements are defined, necessitating aggressive cost reduction and changes in business models. As a result of cha [...]
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  • Targeting Social Media Services

    May 31, 2013 | Market Analysis by NelsonHall Analyst

    NelsonHall's market analysis of the outsourced social media industry and social media trends consists of 84 pages. [...]
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  • WNS - Healthcare Provider BPO

    May 30, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes WNS' offerings and capabilities in healthcare provider BPO services. WNS is one of a number of healthcare provider BPO service companies analyzed in NelsonHall's comprehensive industry analysis programs. [...]
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