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Disruptive Forces and Their Impact on BPO: Part 1 The Robots are Coming – Is this the end of BPO?
Nov 06, 2014, by John Willmott -
Brazil's Not Playing Ball But Teleperformance Continues to Blaze
May 23, 2014, by NelsonHall Analyst -
Webhelp Continues to Expand in Europe
Feb 10, 2014, by NelsonHall Analyst -
ERG Aims for World-class Procurement Services with Crown Commercial Service
Jan 09, 2014, by NelsonHall Analyst -
CMS BPO: Vendor Consolidation Kicks Off 2014
Dec 20, 2013, by NelsonHall Analyst -
LATAM CMS BPO Market: Next Big Wave Forms Around Higher-End Support
Dec 17, 2013, by NelsonHall Analyst -
Maximus, Doing Well and Eyeing Growth in U.K.
Nov 17, 2013, by NelsonHall Analyst
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