Vendor Analysis
published on Jan 22, 2024
Report Overview:
This NelsonHall assessment analyzes Capgemini’s offerings and capabilities in Multi-Process HR Transformation services
Who is this Report for:
NelsonHall’s Multi-Process HR Transformation Services profile on Capgemini is a comprehensive assessment of Capgemini’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of Multi-Process HR Transformation services and identifying vendor suitability for Multi-Process HR Transformation Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the Multi-Process HR Transformation sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Capgemini’s Multi-Process HR Transformation offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, opportunities, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Capgemini’s offerings and capabilities in Multi-Process HR Transformation Services.
The Capgemini group, founded in 1967 and headquartered in Paris, France, provides consulting, outsourcing, and professional services to design and drive technology-enabled business transformations. Capgemini services large enterprise clients across the Americas, Europe, and Asia Pacific.
Today, Capgemini’s Employee Services business supports Multi-Process HR Transformation services through its three divisions:
- Consulting, known as Capgemini Invent: includes HR functional design, process optimization, HR automation, organizational change management, and employee engagement solutions
- Multi-Process HR Services: includes application development, system integration, and maintenance services of technologies such as SuccessFactors, Workday, Oracle, SAP, ServiceNow, Zendesk, Salesforce, Microsoft, and other Digital Workplace solutions
- Managed Services: includes outsourced services covering employee helpdesks and transactions, process enhancements and automation tools, and learning value chains and design. Its services framework is supported by ~3k HR practitioners and ~800 change practitioners.
Core to its offering is the Capgemini HR digital transformation approach, which it has heavily invested in over the last few years. Since launching the D-GEM framework, Capgemini’s Digital Enterprise Model for designing future states, Capgemini has followed a methodology that drives results and behaviors to optimize client outcomes across its HR service offerings. In 2023, Capgemini launched its People Experience offer which leverages services across the three divisions to deliver People Experiences for not just employees, but also the larger ecosystem including vendors, partners, and contingent workforces.
In light of Capgemini’s existing client base, NelsonHall expect that this report will be of particular interest to global organizations with over 5k employees.