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NEAT reports results:
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CWS & MSP 2022
Nov 28, 2022 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering contingent workforce services (CWS) and managed service program (MSP) services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in services procurement/SOW, technology innovation, services innovation, and geographic footprint & scalability. Vendors evaluated for this NEAT are: CXC Global, Hudson RPO, Lorien, Magnit, Page Outsourcing, Pontoon, Randstad Sourceright, Resource Solutions, Resourgenix, Sanderson, Talent Solutions TAPFIN, talentCRU, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Services in Startups & Emerging Brands 2022
Nov 15, 2022 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX services for startup companies and emerging brands. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Alorica, Concentrix, Majorel, Movate, Sitel, TaskUs, Tech Mahindra, Teleperformance, Transcom, and Webhelp. To find out more, contact Guy Saunders at [email protected].[read more] -
Cyber Resiliency Services 2022
Nov 01, 2022 by Mike SmartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering cyber resiliency services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in cyber consulting & strategy construction, incident response & backup services, and managed cyber security services. Vendors evaluated for this NEAT are Atos, DXC Technology, IBM, Kyndryl, Mphasis, Sopra Steria, Tata Communications, TCS, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Salesforce Services 2022
Sep 20, 2022 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering Salesforce services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in Experience Cloud Services, Field Services, Commerce Cloud Services, Marketing Cloud Services, Revenue Cloud Services, MuleSoft Services, and Vlocity Services. Vendors evaluated for this NEAT are: Accenture, Apexon (formerly Infostretch), Capgemini, CGI, Coforge, Cognizant, Deloitte Consulting, EPAM Systems, Grazitti Interactive, IBM, Infosys, Mindtree, NTT DATA, Persistent, TCS, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
Payroll Services 2022
Sep 13, 2022 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering payroll services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with comprehensive payroll capability, digital payroll capability, and multi-country payroll capability. Vendors evaluated for this NEAT are: activpayroll, ADP, Alight Solutions, Ascent HR, BDO, CloudPay, Conduent, EY, Immedis, Infosys, isolved, Mercans, Neeyamo, OneSource Virtual, Papaya Global, Paychex, PayGroup, Payslip, Payzaar, Ramco Systems, Safeguard Global, SD Worx, TMF Group, and UKG. To find out more, contact Guy Saunders at [email protected].[read more] -
New World Workforce Management 2022
Sep 06, 2022 by DeeAnna WarringtonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering workforce management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on cost value, employee engagement, IoT, and multi-country delivery. Vendors evaluated for this NEAT are: ADP, Infor, Quinyx, SD Worx, Shiftboard, TCP Software, UKG, and WorkForce Software. To find out more, contact Guy Saunders at [email protected].[read more] -
Mortgage & Loan Services 2022
Aug 09, 2022 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering mortgage & loan services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in managed services/BPS, professional services, and support for new digital banking models. Vendors evaluated for this NEAT are: Capgemini, Capita, Coforge, Cognizant, DXC Technology, EXL, Fidelity Information Services, Firstsource, Happiest Minds, Infosys, Mindtree, Mphasis, Sopra Steria, Sutherland, TCS, Tech Mahindra, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Supply Chain Transformation 2022
Aug 04, 2022 by Alisa SamoylovaThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering supply chain transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall. Vendors evaluated for this NEAT are: Capgemini, Exertis, GEP, Infosys, TCS, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
End-to-End Cloud Infrastructure Management Services 2022
Jul 26, 2022 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering end-to-end cloud infrastructure management services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capabilities around cloud management, cloud orchestration, Microsoft Azure, and AWS. Vendors evaluated for this NEAT are: Atos, Capgemini, Coforge, CSS Corp, DXC Technology, Infosys, Kyndryl, LTI, Mindtree, NTT DATA, Sopra Steria, TCS, Tech Mahindra, Trianz, Unisys, UnitedLayer, and UST. To find out more, contact Guy Saunders at [email protected].[read more] -
Global EoR Services 2022
Jul 19, 2022 by Jeanine Crane-ThompsonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering global EOR services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and in terms of their underlying technology. Vendors evaluated for this NEAT are: Acumen International, Atlas, CXC Global, Globalization Partners, Mauve Group, Mercans, Neeyamo, Omnipresent, Papaya Global, Remote, Safeguard Global, and Velocity Global. To find out more, contact Guy Saunders at [email protected].[read more] -
Learning Services 2022
May 31, 2022 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering learning services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific focus on learner experience, service innovation, technology innovation, geographic footprint & scalability, and digital learning transformation. Vendors evaluated for this NEAT are: Aptara, Capgemini, Conduent, G-Cube, IBM, InfoPro Learning, Infosys, LTG, NIIT, Seertech, Tesseract Learning, UpsideLMS, and Vertex Professional Services. To find out more, contact Guy Saunders at [email protected].[read more] -
Next-Generation Benefits Administration 2022
Apr 12, 2022 by Elizabeth RennieThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering benefits administration services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific focus on total benefits outsourcing (TBO), health & welfare benefits, enabling digital transformation, marketplace capability, and geographic reach. Vendors evaluated for this NEAT are: ADP, Alight Solutions, bswift, Conduent, Empyrean, LifeWorks, Mercer, and PlanSource. To find out more, contact Guy Saunders at [email protected].[read more] -
P&C Operations Transformation 2022
Mar 24, 2022 by John WillmottThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering property & casualty (P&C) insurance operations transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors with specific capability in new business setup/underwriting, customer/distribution service administration, and claims administration. Vendors evaluated for this NEAT are: Cognizant, Concirrus, DXC Technology, EXL, Mphasis, TCS, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Quality Engineering 2022
Mar 01, 2022 by Dominique RaviartThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering quality engineering services (formerly referred to as software testing services). The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with a specific capability in application security testing, continuous testing, AI & cognitive testing, UX testing, and cloud migration testing. Vendors evaluated for this NEAT are: Amdocs, Atos, Capgemini, Cigniti, eInfochips, Expleo, Infosys, LTI, TCS, Tech Mahindra, TestingXperts, Trigent, ValueMomentum, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
CX Operations Transformation 2022
Feb 10, 2022 by Ivan KotzevThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering CX operations transformation services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall and with specific capability in cost optimization, revenue generation, and CX improvement. Vendors evaluated for this NEAT are: Atento, Cognizant, Comdata, Concentrix, Conduent, CSS Corp, HGS, Sitel, Sutherland, Tech Mahindra, Teleperformance, TELUS International, Webhelp, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Digital Banking 2022
Feb 08, 2022 by Andy EfstathiouThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering digital banking services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in professional services, managed services/BPS, and support for new digital banking models. Vendors evaluated for this NEAT are: Accelirate, Capgemini, Coforge, Cognizant, Fidelity Information Services, Happiest Minds, Infostretch, Infosys, LTI, Mindtree, Quantiphi, Sopra Steria, TCS, UST, Virtusa, Wipro, and WNS. To find out more, contact Guy Saunders at [email protected].[read more] -
Pharmaceuticals/Life Sciences Operational Transformation 2022
Feb 03, 2022 by Alisa SamoylovaThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering operational transformation services in the pharmaceuticals/life sciences sector. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in research & manufacturing support and in commercial operations & supply chain. Vendors evaluated are: Atos, Genpact, Infostretch, Tech Mahindra, and Wipro. To find out more, contact Guy Saunders at [email protected].[read more] -
RPO & Total Talent 2021
Dec 16, 2021 by Nikki EdwardsThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering recruitment process outsourcing (RPO) and total talent acquisition services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in technology/tools innovation, services innovation, geographic footprint & scalability, and taking clients on a TA transformation journey. Vendors evaluated for this NEAT are: AMS, ADP Employer Services, Avencia, Cielo, endevis, Engage2Excel, Hudson RPO, IBM, Lorien, NXTThing RPO, Page Outsourcing, PeopleScout, Pontoon, Resource Solutions, RPOne, Sanderson, Taggd, Talent Solutions RPO, and WilsonHCG. To find out more, contact Guy Saunders at [email protected].[read more] -
Advanced Digital Workplace Services 2021
Dec 07, 2021 by John LahertyThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering advanced digital workplace services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in build services, run services, and around Microsoft products. Vendors evaluated for this NEAT are: Atos, Capgemini, Cognizant, CompuCom, Computacenter, CSS Corp, DXC Technology, Fujitsu, Getronics, Infosys, LTI, Mindtree, Mphasis, NTT DATA, TCS, Tech Mahindra, T-Systems, Unisys, and Yash Technologies. To find out more, contact Guy Saunders at [email protected].[read more] -
Life, Annuities & Pension: Operational Transformation 2021
Nov 17, 2021 by Ashley SingletonThis NelsonHall Vendor Evaluation & Assessment Tool (NEAT) analyzes the performance of vendors offering life, annuities & pension services. The NEAT tool allows strategic sourcing managers to assess the capability of vendors across a range of criteria and business situations and identify the best performing vendors overall, and with specific capability in the areas of new business setup/underwriting, customer/distribution service administration, benefit & fund management, life claims administration, and operations transformation. Vendors evaluated for this NEAT are: Atos, DXC Technology, EXL, Infosys, Kane Solutions, SE2, TCS, and WNS Global Services. To find out more, contact Guy Saunders at [email protected].[read more] -
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Blog post results:
AntWorks Targets Breadth & Depth in Client Engagements, Partners & Curation Capabilities
Jan 21, 2020 by Mike Smart[read more] 0 commentsLast week, NelsonHall attended ANTENNA2020, AntWorks’ yearly analyst retreat. AntWorks has made considerable progress since its last analyst retreat, experiencing considerable growth (estimated at ~260%) in the three quarters ending January 2020, and employing 604 personnel at th[...]
UiPath: Forging Connections Between Business Users & Automation
Oct 24, 2019 by Mike Smart[read more] 0 commentsReboot work was the slogan for UiPath’s recent Forward III partner event, a reference to rethinking the way we work. UiPath’s vision is to elevate employees above repetitive and tedious tasks to a world of creative, fulfilling work. The company’s vision is driven by a[...]
Automation Anywhere’s Enterprise A2019, Simpler to Use, Quicker to Scale
Oct 10, 2019 by Mike Smart[read more] 0 comments‘Anything Else is Legacy’ was the messaging presented at Automation Anywhere’s Enterprise A2019 launch, hosted in New York. The event, the first under new CMO Riadh Dridi, showcased improvements in the new version of the Automation Anywhere platform around: Experience &nda[...]
NelsonHall Launches Industry-First Intelligent Automation Platform Evaluation
Sep 03, 2019 by Mike Smart[read more] 0 commentsNelsonHall has just launched an industry-first evaluation of Intelligent Automation (IA) platforms, including platforms from Antworks, Automation Anywhere, Blue Prism, Datamatics, IPsoft, Jacada, Kofax, Kryon, Redwood, Softomotive, and UiPath. As RPA and artificial intelligence[...]
Democratizing RPA through the Connected Entrepreneur Enterprise
Jun 03, 2019 by Mike Smart[read more] 0 commentsFollowing on from the Blue Prism World Conference in London (see separate blog), NelsonHall recently attended the Blue Prism World conference in Orlando. Building on the significant theme around positioning the ‘Connected Entrepreneur Enterprise’, the vendor provided f[...]
AntWorks Positioning BOT Productivity and Verticalization as Key to Intelligent Automation 2.0
Mar 04, 2019 by John Willmott[read more] 0 commentsLast week, AntWorks provided analysts with a first preview of its new product ANTstein SQUARE, to be officially launched on May 3. AntWorks’strategy is based on developing full stack intelligent automation, built for modular consumption, and the company’s focus in 2019 is on: BO[...]
Get Ready for Quantum Computing: 5 Steps to Take in 2019
Jan 22, 2019 by NelsonHall Analyst[read more] 0 commentsIBM recently announced the first ‘commercial-ready’ quantum computer, the 20-qubit Q System One. The date is certainly worth recording in the annals of computing history. But, in much the same way that mainframes, micros, and PCs all began with an ‘iron launch’ [...]
Blue Prism Launches "Blue Prism Digital Exchange" to Accelerate RPA Value Realization
Nov 13, 2018 by NelsonHall Analyst[read more] 0 commentsAutomation marketplaces are swiftly becoming a standard offering for leading RPA and intelligent automation providers, and with good cause. Automation is coming of age in the era of the ‘appified’ technology space, one in which tech buyers increasingly expect best practices and new c[...]
UiPath’s Go! Automation Marketplace Aims to Accelerate RPA Adoption in Enterprise Clients
Oct 08, 2018 by NelsonHall Analyst[read more] 0 commentsUiPath held its 2018 UiPathForward event October 3-4, 2018, in Miami, Florida. The focus of proceedings was the October release of the company’s software and a related trio of major announcements: a new automation marketplace, new investment in partner technology and marketing, a[...]
IPsoft’s Challenging Vision for Cognitive Automation
Jun 12, 2018 by NelsonHall Analyst[read more] 0 commentsI recently attended IPsoft’s Digital Workforce Summit in New York City, an intriguing event that in some ways represented a microcosm of the challenges clients are experiencing in moving from RPA to cognitive automation. The AI challenge Chetan Dube loomed large over procee[...]
Infosys Announces Blockchain-Powered Nia Provenance to Manage Complex Supply Chains
May 16, 2018 by NelsonHall Analyst[read more] 1 commentsEdgeVerve, an Infosys Product subsidiary, this week announced a new blockchain-powered application for supply chain management as part of its product line. Nia Provenance is designed to address the challenges faced by organizations managing complex supply chain networks with multiple I[...]
The Advantages of Building a Bespoke Blockchain Platform
May 03, 2018 by NelsonHall Analyst[read more] 0 commentsFor all the discussion in the blockchain solution industry around platform selection (are they choosing Fabric or Sawtooth? Quorum or Corda?), you’d be forgiven for thinking that every provider’s first stop is the open-source infrastructure shelf. But the reality is th[...]
6 Ways to Prepare for Cognitive Automation During RPA Implementation
Apr 23, 2018 by NelsonHall Analyst[read more] 1 comments2017 brought a surge of RPA deployments across industries, and in 2018 that trend has accelerated as more and more firms begin exploring the many benefits of a digital workforce. But even as some firms are just getting their RPA projects started, others are beginning to explore the nex[...]
Kryon’s Rebranding Focuses on the Business Benefits of RPA
Apr 11, 2018 by NelsonHall Analyst[read more] 0 commentsKryon has today launched a new brand presence, along with a new strategic perspective on RPA focused on delivering business benefits. The former Kryon Systems (now simply Kryon) will now be organized around a three-pronged approach the company refers to as ‘Discover, Automate, Op[...]
Redwood Introduces Disruptive New RPA Pricing Model
Mar 22, 2018 by NelsonHall Analyst[read more] 0 commentsToday, Redwood announced a new pricing model for its RPA software in which users pay only for units of work completed, and on a cost basis equivalent to efficient human work on the same task. As a result, if a Redwood robot sends an email, or retrieves specific data, or performs reconc[...]
UiPath Gains Unicorn Status with Series B Funding; To Expand into AI
Mar 06, 2018 by NelsonHall Analyst[read more] 0 commentsThis morning, UiPath announced that the company will be receiving $153m in Series B funding from a consortium including the company’s existing investors, with two new names involved – Kleiner Perkins and Capital G, the late-stage growth venture capital fund financed by Alph[...]
7 Essential Tasks Prior to Any RPA Implementation
Feb 22, 2018 by NelsonHall Analyst[read more] 0 commentsWith every new software release from RPA sector leaders, there is always much to be excited about as vendors continue to push the technological boundaries of workplace automation. Whether those new capabilities focus on cognition, or security, or scalability, the technology available t[...]
7 Predictions for RPA in 2018
Jan 22, 2018 by NelsonHall Analyst[read more] 3 commentsThe RPA sector is defined as one of rapid technological evolution, and every year it seems like what we thought to be bleeding-edge capability in January turns out to be proven and deployed technology long before year’s end. With this rapid pace of growth and maturation in mind, [...]
CSS Corp’s Contelli Automation Platform Driving Improvements in Enterprise Network Management
Jan 11, 2018 by NelsonHall Analyst[read more] 0 commentsAs 2018 begins, the RPA sector is starting to produce more segment specialists from within its vendor base. Whereas just two years ago the sector was still finding its footing in addressing common back- and front-office application automation, enterprise customers today have the luxury[...]
Intelligent Automation Summit Takeaways: Four Alternative Gain Frameworks for RPA
Dec 14, 2017 by NelsonHall Analyst[read more] 0 commentsAt the Intelligent Automation (IA) event in New Orleans, December 6-8, snow in the Big Easy air was not the only surprise. As expected, there was plenty of technological innovation on show in the exhibition hall, but the event also played host to some energized discussions on human-cen[...]
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