Vendor Analysis
published on Aug 10, 2016
Report Overview:
Capita plc (Capita) is a public company traded on the London Stock Exchange and headquartered in London, U.K. It formed in 1984 from the Chartered Institute of Public Finance & Accountancy (CIPFA).
Who is this Report for:
NelsonHall’s payroll services vendor assessment for Capita is a comprehensive assessment of Capita’s payroll service offering and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of payroll outsourcing and identifying vendor suitability for payroll process outsourcing RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector
- HR and payroll decision makers.
Scope of this Report:
The report provides a comprehensive and objective analysis of Capita’s payroll outsourcing offering, capabilities, and market and financial strength, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location, size and scale of delivery locations and their activities.
Key Findings & Highlights:
Payroll services are offered to the U.K. and Ireland. Approximately 40% of its HR outsourcing business derives from payroll services.
Capita currently processes ~255k payslips per year across the U.K. and Ireland, and has a client base of 1,620 organizations, 90% of which are organizations of fewer than 500 employees.