Vendor Analysis
published on Nov 15, 2022
Report Overview:
This NelsonHall vendor assessment analyzes Majorel's offerings and capabilities in CX services for startups and emerging brands
Who is this Report for:
NelsonHall’s CX Services in Startups & Emerging Brands profile on Majorel is a comprehensive assessment of Majorel’s offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of CX Services and identifying vendor suitability for CX Services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the startups and emerging brands sectors.
Scope of this Report:
The report provides a comprehensive and objective analysis of Majorel’s CX Services in Startups and Emerging Brands offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery locations.
Key Findings & Highlights:
Majorel looks to position its majUP brand as a dedicated startup CX services provider addressing core requirements. It delivers simplicity with simplified outsourcing contracts and cost controls, flexibility with faster decision-making and hands-on management, and scalability via a multinational delivery network and expertise in large-scale CX programs.