Sutherland Global Services in NEAT Reports
Find here the NelsonHall Research related to within the NEAT Reports program
Published reports:
published reports related to Sutherland Global Services within the NEAT Reports program
Sutherland - CMS in Retail and CPG
Jun 17, 2016 | Vendor Analysis by NelsonHall Analyst
This NelsonHall vendor assessment analyzes Sutherland's offerings and capabilities in CMS in retail and CPG. [...]view this reportdownload abstractSutherland Global Services - Customer Management Services
Mar 01, 2016 | Vendor Analysis by Ivan Kotzev
Sutherland Global Services (Sutherland) is a privately held company headquartered in Rochester, New York. [...]view this reportdownload abstractSutherland - CMS in High Tech
Nov 20, 2015 | Vendor Analysis by NelsonHall Analyst
Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~40k globally, and operates ~45 contact centers in 19 countries. [...]view this reportdownload abstractSutherland Global Services - CMS in Healthcare (Payer and Provider Support)
Jun 08, 2015 | Vendor Analysis by NelsonHall Analyst
Sutherland Global Services (Sutherland) is a privately held firm headquartered in Rochester, New York. The company started operations in 1986 as a customer management services (CMS) provider. Across all industries it employs ~32k globally, and operates ~33 contact centers in ten countries. [...]view this reportdownload abstractSutherland - WAHA Services
Dec 19, 2014 | Vendor Analysis by NelsonHall Analyst
Sutherland first began offering WAHA in 2006, although it was not separately branded or pushed internally, nor did it have a dedicated program head. In December 2013, Frank Kelly was brought in from a competitor in order to head up Sutherland's WAHA business. Since then, Sutherland's WAHA service has been rebranded CloudSource, and has broken out a [...]view this reportdownload abstract
Recent Tracking Service
tracking service articles related to Sutherland Global Services within the NEAT Reports program:
Sutherland Opens New CX Services Center in Ilocos Norte, Philippines
Apr 03, 2023 | New Offerings by Ivan Kotzev
Sutherland Acquires AugmentCXM to Boost CX Analytics Capabilities
Sep 22, 2022 | Mergers and Acquisitions by Ivan Kotzev
Sutherland Awarded MoU by Aramco for Digital Infrastructure in Saudi Arabia
Feb 01, 2022 | Contracts by Ivan Kotzev
Sutherland Awarded CX Services Contract by Zenoti
Mar 12, 2021 | Contracts by Ivan Kotzev
Sutherland Awarded CX Services Contract Expansion for German Markets by Online Retailer
Oct 07, 2019 | Contracts by Ivan Kotzev
Sutherland Partners with AugmentCXM to Enhance Agent Automation
Oct 01, 2019 | New Partnerships by Ivan Kotzev
Sutherland to Add 750 FTEs to Alexandria, Egypt
Oct 17, 2018 | New Offerings by Ivan Kotzev
Sutherland Opens 2nd Center in Mandeville, Jamaica
Jul 02, 2018 | New Offerings by Ivan Kotzev
Sutherland Awarded Analytics Contract by Guardian Group
Jul 10, 2017 | Contracts by Ivan Kotzev
Sutherland Partners with Genesys for PureEngage to Enhance Multi-channel Delivery
May 22, 2017 | New Partnerships by Ivan Kotzev