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Latest Key Vendor Assessment
Mar 04, 2024 | Vendor Analysis by Dominique Raviart
NelsonHall's Quarterly Update for Q4 2023 consists of 33 pages, and tracks and compares the financial performance of tier-one IT service vendors.
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published reports related to within the NEAT Reports program
Jan 22, 2014 | Market Analysis by NelsonHall Analyst
NelsonHall's market analysis of the Property and Casualty Outsourcing industry and P&C BPO trends consists of 75 pages. [...]
view this reportdownload abstractJan 17, 2014 | Vendor Analysis by Elizabeth Rennie
Randstad Sourceright is a provider of talent acquisition services including permanent hiring, contingent and contractor labor and blended workforce services, and has over 100 RPO clients. [...]
view this reportdownload abstractJan 15, 2014 | Market Analysis by Elizabeth Rennie
NelsonHall's market analysis of the Recruitment Process Outsourcing industry and trends consists of 91 pages. The Recruitment Process Outsourcing (RPO) market remains strong in 2013, with many organizations suffering from lack of recruitment capability as a result of operating in difficult markets in 2012. As companies now turn to growth strate [...]
view this reportdownload abstractJan 14, 2014 | Case Study by John Willmott
NelsonHall's "HCL: Managing U.K. Bank Accounts for a European Bank" case study is an example of how BPO was used to address a particular business challenge by a European bank. [...]
view this reportdownload abstractJan 13, 2014 | Vendor Analysis by NelsonHall Analyst
transcosmos is headquartered in Japan. It began operations in 1966. transcosmos is a Japanese based BPO vendor, currently deriving ~70% of its revenue from call center BPO services and the other ~30% from digital marketing activities. The majority of transcosmos' retail banking clients are utilizing voice and email channels for customer care. [...]
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