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  • Mercer - Benefits Administration

    Sep 19, 2013 | Vendor Analysis by NelsonHall Analyst

    Mercer is a U.S. headquartered HR consulting, outsourcing, and investment services organization. Its benefits administration offering varies by region. In North America, the company's services include DB administration, DC administration, and H&B administration including absence management and health care exchanges. In Europe, Mercer's offeri [...]
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  • Orange Business Services - Virtual Desktop Services

    Sep 19, 2013 | Vendor Analysis by Dominique Raviart

    Orange Business Services (OBS) is the enterprise and business arm of Orange, the former France Telecom. It had revenues of ~€7.1bn in 2012. OBS is structured into two main units focused on one side telecom services and on the other side on ICT services. ICT service revenue was ~€1.8bn in 2012. [...]
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  • Tech Mahindra - Virtual Desktop Services

    Sep 19, 2013 | Vendor Analysis by Dominique Raviart

    Tech Mahindra's Infrastructure Services (IS) business unit has a headcount of ~11,500 and pro-forma revenues of ~$450m. IS provides a wide range of services including datacenter services; end-user computing; and network services. [...]
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  • Unisys - Virtual Desktop Services

    Sep 19, 2013 | Vendor Analysis by Dominique Raviart

    Unisys is a major desktop services vendor. The company: Provides help desk service to 1.7m end-users/seats Manages 1.5m desktops. The company has expanded its offering over the years from onsite support and help desk services to remote monitoring and transformation offerings including virtual desktops. [...]
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  • IBM - FAO in Travel, Transport and Logistics

    Sep 18, 2013 | Vendor Analysis by NelsonHall Analyst

    This NelsonHall vendor assessment analyzes IBM's FAO offerings and capabilities in the TTL sector. IBM is one of a number of F&A Outsourcing services companies analyzed as part of NelsonHall's FAO industry analysis focused on the TTL sector. IBM Global Services (IGS) is the $59bn Consulting, ITO and BPO services division of IBM. IGS [...]
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