Vendor Analysis
published on May 31, 2013
Report Overview:
Who is this Report for:
NelsonHall's Vendor Assessment of Capgemini's "Data Center Outsourcing
Services" provides a comprehensive view of the company's offerings and
capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of
data center outsourcing services and identifying vendor suitability
- Vendor marketing, sales and business managers looking to benchmark
themselves against their peers
- Financial analysts and investors specializing in the IT services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Capgemini's
data center outsourcing offerings, capabilities, and market and financial
strength, including:
- Identification of the company's service-specific strategy, emphases and
new developments
- Service-specific revenue estimates
- Analysis of the company's offerings and key service components
- Analysis of the company's approach to, and locations for, service delivery
- Analysis of the company's strengths, weaknesses and outlook.
Key Findings & Highlights:
Capgemini typically offers data center services as part of broader IT
infrastructure services contracts, which could include application
management, end-user services and service desk. On top of these, it offers
management of multiple towers and their suppliers, to integrate services on
behalf of clients. Capgemini's service integration strategy has been validated
by two recent awards, which NelsonHall estimates have a combined TCV of
€100m.
Capgemini targets large clients with multiple towers of services within data
center management that typically include service desk. Currently it has >1k
clients in a number of sectors, which include financial services, consumer
products, law enforcement and public security, retail, tax and welfare,
telecoms and utilities.
Investment in industrialization is a key tenet of the Group's strategy to 2015,
to build on Capgemini's existing IS capabilities to deliver standardized,
automated, large-scale ICT and data center services to clients. Infrastructure
Services is expected to benefit from 75% of the investment in
industrialization.