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Tata Consultancy Services - Data Center Outsourcing Services

Vendor Analysis

by NelsonHall Analyst

published on Jun 26, 2013

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Report Overview:

Tata Consultancy Services (TCS) is the largest IT services vendor headquartered in India. In its fiscal year 2013, ended March 31, 2013, the company generated revenues of $11,568m, up 13.7% from FY 2012.

Who is this Report for:

NelsonHall's Data Center Outsourcing Vendor Assessment for Tata Consultancy Services is a comprehensive assessment of the vendor's data center outsourcing offering and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers of data center outsourcing services and identifying their suitability for RFPs
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of TCS' data center outsourcing offering, capabilities, and market and financial strength, including:

  • Identification of the company's strategy, emphasis and new developments
  • Analysis of the company's strengths, weaknesses and outlook
  • Revenue estimates
  • Analysis of the profile of the company's customer base, including the company's targeting strategy and examples of current contracts
  • Analysis of the company's offerings and key service components
  • Analysis of the company's delivery organization, including the geography of delivery locations.

Key Findings & Highlights:

Tata Consultancy Services (TCS) is the largest IT services vendor headquartered in India. In its fiscal year 2013, ended March 31, 2013, the company generated revenues of $11,568m, up 13.7% from FY 2012.

IT infrastructure services has been one of TCS' growth engines in recent years, up from ~$530m in FY 2010 to ~$1.3bn in FY 2013, and it now contributes 11.5% of overall revenues.

Data center outsourcing services are part of TCS' infrastructure services, as part of which it offers a broad set of services with a value proposition based on standardized delivery processes in its delivery centers and low pricing through offshore delivery: on average 70% of TCS data center outsourcing services are delivered from offshore.

The services are offered using a number of different models of which dedicated services account for the largest proportion of current deployments. Other delivery models include on-site/offshore and on-site/offshore shared services models.

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