Vendor Analysis
published on Feb 20, 2014
Report Overview:
This NelsonHall vendor assessment analyzes CSC's offerings and capabilities in the P&C insurance sector.
CSC is one of a number of P&C insurance companies analyzed in this comprehensive industry analysis.
CSC is a global IT services company, offering systems integration, consulting and outsourcing services.
Who is this Report for:
NelsonHall's P&C Insurance BPO profile on CSC is a comprehensive assessment of CSC's offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of P&C insurance BPO services and identifying vendor suitability for P&C insurance BPO RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of CSC's P&C insurance BPO offerings and capabilities, and market and financial strengths, including:
- Identification of the company's strategy, emphasis, and new developments
- Analysis of the company's strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company's customer base including the company's targeting strategy and examples of current contracts
- Analysis of the company's offerings and key service components
- Analysis of the company's delivery organization including the location of delivery locations.
Key Findings & Highlights:
CSC's BPO services, delivered through its 'Global Transformation Services' (GTS) operations, are focused on three principal industries:
- Insurance, offered globally and an area of high growth and importance for CSC, in P&C BPO
- Healthcare, offered in North America
- Banking.