DEBUG: PAGE=domain, TITLE=Vendor Intelligence Program,ID=194,TEMPLATE=kva

Vendor coverage

Covered vendor profiles within the Vendor Intelligence Program program

programcode = VIP
programid = 112
database = t
alerts = t
neat = f
vendors = t
forecasting = t
confidence = f
definitions = t

Search within: Vendor Intelligence Program:

Access our analyst expertise:

Only NelsonHall clients who are logged in have access to our analysts and advisors for their expert advice and opinion.

To find out more about how NelsonHall's analysts and sourcing advisors can assist you with your strategy and engagements, please contact our sales department here.

Subscribe to blogs & alerts:

manage email alerts using the form below, in order to be notified via email whenever we publish new content:

has Database = t

Contracts Database

for Vendor Intelligence Program

Track the pattern of service adoption by monitoring Vendor Intelligence Program contract awards by your peers. Identify who are the successful vendors this industry now. Updated monthly!

These documents are available to logged in clients that have purchased access to this program.

has Confidence = f -- IGNORED

Service Line Definitions

Contains NelsonHall's BPS service line definitions covering all front-office, industry-specific, and back-office BPS services.

service line definitions

CGI - Healthcare Payer BPS

Vendor Analysis

by NelsonHall Analyst

published on May 16, 2019

Access to this report is restricted to logged in clients with access. Login to get full access

Report Overview:

CGI is a public, global IT and BPM company headquartered in Montreal, Canada. The company generated approximately $8.6bn ($11.5bn Canadian) in fiscal year 2018 (ending December 2018).

Who is this Report for:

NelsonHall’s profile of CGI’s Healthcare Payer Business Process Services (BPS) is a comprehensive assessment of service offerings and capabilities designed for:

  • Sourcing managers monitoring the capabilities of existing suppliers to deliver business process services to healthcare payers
  • Vendor marketing, sales and business managers looking to benchmark themselves against their peers
  • Financial analysts and investors specializing in the support services sector.

Scope of this Report:

The report provides a comprehensive and objective analysis of CGI’s offerings, capabilities, and market presence in support of business process transformation through the application of healthcare payer BPS including the company’s:

  • Offerings and key service components
  • Delivery organization
  • Customer base, including the company’s targeting strategy and examples of current contracts (where available)
  • Revenue estimates for healthcare payer BPS
  • Strategy, emphasis and new developments in support of healthcare payer BPS
  • Strengths and weaknesses.

Key Findings & Highlights:

CGI is a public, global IT and BPM company headquartered in Montreal, Canada. The company generated approximately $8.6bn ($11.5bn Canadian) in fiscal year 2018 (ending December 2018).

NelsonHall estimates that CGI payer BPM revenue from commercial clients in calendar year 2018 was approximately $66m. NelsonHall estimates that revenues from government clients over calendar year 2018 were approximately $20m.

Distinctive elements of CGI’s payer BPS practice:

  • Claims administration, especially document management
  • Payment integrity/FWA (CGI combines software IP and service capabilities in its Protect the Payer offering)
    • Appeals, recovery audit, third party appeal review for other services, reimbursement consulting, and benchmark analysis
    • CGI’s ProperPay rules engine (with HotScan filtering software and cybersecurity solutions) was initially developed to identify fraud, waste, and abuse in U.S. federal government, but is now also offered to U.S. commercial clients
  • Population health management – CGI’s CGI CommunityCare360 supports home health monitoring, care planning, and workforce and ambulance dispatch
  • Health information exchanges – customer service and enrollment
  • Healthcare analytics - Healthcare Enterprise Optimization is an innovative modeling and analytics solution supported by services.

Login to get full access:

close