Vendor Analysis
published on Jun 07, 2019
Report Overview:
This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in Analytics BPS.
Who is this Report for:
NelsonHall’s Advances in Analytics BPS report on Infosys BPM is a comprehensive assessment of Infosys BPM offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of BPS and identifying vendor suitability for BPS RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the support services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys BPM analytics offerings and capabilities, and market and financial strengths including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, weaknesses, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization including the location of delivery sites.
Key Findings & Highlights:
Infosys BPM provides CX services, F&A, HRO, legal process outsourcing, sales and fulfillment, sourcing and procurement outsourcing, and analytics services. Its analytics services include standalone and embedded analytics, F&A analytics, sales and marketing analytics, sourcing and procurement analytics, human resource analytics, supply chain analytics, operations analytics, and risk analytics.