Vendor Analysis
published on Apr 05, 2023
Report Overview:
This NelsonHall vendor assessment analyzes Infosys’ offerings and capabilities in quality engineering services
Who is this Report for:
NelsonHall’s QE profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of QE and identifying vendor suitability for quality engineering/QA/testing services
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the QE and IT services sectors.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys’ QE offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
Infosys primarily provides software testing services through its Infosys Validation Solutions (IVS) unit, founded in 2001. IVS is a horizontal service line with ownership of P&L, strategy, delivery, pre-sales, centers of expertise, portfolio management, and IP.
IVS is an extensive practice within Infosys and had 30k career testers at the end of FY22 (the year ending March 31, 2022). IVS’ headcount does not include an additional 2k career testers working in other Infosys units.
IVS has a track record in gaining substantial standalone testing contracts, with TCVs of up to ~$100m and a regular flow of deals in the $10m–$50m range.
Buyers that require a large-scale transformation of their QE units will often consider turning to Infosys for its breadth and depth of services and its investments ahead of client demand for next-gen QE services, for instance, across AI and RPA. Buyers will find in Infosys test automation expertise, technical expertise (such as in application migration to the cloud), an Indian-centric delivery model (which accommodates several nearshore locations), and experience in the management of midsized to large projects.