Vendor Analysis
published on Jul 20, 2023
Report Overview:
This NelsonHall vendor assessment analyzes Infosys' offerings and capabilities in learning services
Who is this Report for:
NelsonHall’s Learning Services profile on Infosys is a comprehensive assessment of Infosys’ offerings and capabilities, designed for:
- Sourcing managers monitoring the capabilities of existing suppliers of learning services and identifying vendor suitability for learning services RFPs
- Vendor marketing, sales, and business managers looking to benchmark themselves against their peers
- Financial analysts and investors specializing in the learning services sector.
Scope of this Report:
The report provides a comprehensive and objective analysis of Infosys’ learning services offerings, capabilities, and market and financial strengths, including:
- Identification of the company’s strategy, emphasis, and new developments
- Analysis of the company’s strengths, challenges, and outlook
- Revenue estimates
- Analysis of the profile of the company’s customer base, including the company’s targeting strategy and examples of current contracts
- Analysis of the company’s offerings and key service components
- Analysis of the company’s delivery organization, including the location of delivery centers.
Key Findings & Highlights:
This NelsonHall vendor assessment analyzes Infosys’ offerings and capabilities in Learning Services.
Established in 1981, Infosys is an NYSE-listed global consulting and IT services company with over 310k employees. Infosys BPM, established in 2002, is the business process management subsidiary of Infosys that provides end-to-end transformative services for its clients worldwide, with more than 50k employees. Across Infosys Ltd and Infosys BPM, the company offers ten service areas (including BPM Analytics, Digital Business Services, Business Transformation Services, and RPA). Human Resources Outsourcing services focus on the following: benefits administration, learning and development outsourcing (learning services), payroll outsourcing, and recruitment outsourcing.
Infosys' offerings comprise learning content, delivery, admin, tech, and consultancy services. Infosys develops content aligned to its reimagined pedagogy (five purpose-based ways to facilitate learning) and based on skills prioritization (past skills: ripe for automation now or targeted for adaption; skills of today and the future: in short supply and desperately needed to drive future business and economic growth). It is taking an AI/generative AI approach to learning services and proprietary tech developments.
Large or mid-sized organizations, mature in their learning journeys and thinking, prioritizing the skills agenda, and looking to stay at the forefront of learning services and technology innovation, should consider Infosys.